CENTERWELL HOME HEALTH

panama city, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1989

Location & Directions

Address

1013 BECK AVENUE

PANAMA CITY, FL

Service Area

This agency serves patients in PANAMA CITY and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:90%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.47% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
86%
Completed Surveys
314
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate57.7%
Improvement in Walking/Mobility93.9%
Improvement in Bathing94.2%
Improvement in Managing Medications89.8%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score69.9%
Health Info Transfer to Provider96.1%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
93 reviews
Jeff Fleming

Jeff Fleming

This review is to acknowledge the social worker for Center-Well went over and beyond helping our family in a very trying time.. the social worker assisted with helping to secure in-home health care for my mother. Unfortunately , I am totally relying on long distance communication to meet the required documentation with the veterans Administration and Bay County Council on Aging for seniors. The social worker's can do attitude for elderly care and advocacy were highly noteworthy. Her can do attitude meets the standards I have seen in my career as a United States Marine; due diligence, pride, work ethics, and true concern for the patients.

Verified Google review
Anita Stephens

Anita Stephens

I can’t say enough good things about CenterWell, everyone that I have met in person or talked to on the phone has been very attentive, professional and they’ve taken care of things right away! Charlee has been the one taking care of me and I’m so very thankful, she’s very caring, listens to what I have to say and always goes above and beyond to make sure I’m comfortable, she lets me know exactly what she’s doing step by step and I’m thankful for that, she doesn’t just rush through to get done and on to her next patient. I know that I’m not her only patient, but she makes me feel like I am. I would recommend CenterWell to anyone for their home health needs.

Verified Google review
Patty T

Patty T

We couldn’t have been more pleased with the care my husband received from CenterWell! The therapists were excellent, on time and thorough. Thank you Doreen, Ashley, Sherry and Brett! Y’all are the best!

Verified Google review
Judy N

Judy N

Knee Replacement 5 Star times over over and over. Team made everything happen with ease. Have ?s they were ready to listen and answer. My therapist and who I now consider to be a friend was and is awesome. Being a first timer to experience this situation I was nervous because I didn’t know what to expect. Day one my fears were gone. As expected pain comes with recovery. My therapist explained and demonstrated in steps each exercise and let me do it in baby steps that led me to grown up steps which led to successful recovery. While keeping it professional a trust was built as well. I just cannot say enough. So….Joe thank you thank you thank you. Jamie thank you thank you thank you. Center Well is and will be my go to if needed again in the future. Have a great day everyone ❤️

Verified Google review
Georgia Dick

Georgia Dick

All the staff from Center Well have been fantastic. They are kind, professional, and informative. Cheri has done a great job of being compassionate yet firm and adaptive with my mother. Thank you to all the men and women (Brett, Tamara, Molly, Kelly, Tamara, Darlene) that are helping to nurse my mother back to health! God bless y'all!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.