CONCIERGE HOME CARE

panama city, FLMedicare Certified

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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Phone

(850) 553-4002

Website

conciergehomecare.com/location/panama-city

Years in Operation

Location & Directions

Address

306 E 19TH ST STE B

PANAMA CITY, FL

Google Maps Waze

Service Area

This agency serves patients in PANAMA CITY and surrounding areas in FL.

Patient Satisfaction

2/5

Would Recommend:71%

Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.22% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend

71%

Rated 9 or 10 (Excellent)

86%

Team Gave Professional Care

86%

Team Communicated Well

78%

Discussed Medicines & Safety

77%

Completed Surveys

20% response rate

About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%

Flu Vaccination Rate47.4%

Improvement in Walking/Mobility83.9%

Improvement in Bathing91.1%

Improvement in Managing Medications87.2%

Improvement in Getting In/Out of Bed89.9%

Improvement in Breathing86.6%

Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score55.3%

Health Info Transfer to Provider93.3%

Health Info Transfer to Patient100.0%

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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