TENDER TOUCH HEALTH CARE SERVICES
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2003
Key Information
Location & Directions
Service Area
This agency serves patients in PANAMA CITY and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
2.21% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
86% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Tiffaney Moore
Tender Touch has been wonderful for my friend Kellie! Jane has done wonders with PT for the whole family! Monique has been such a trooper! Her nursing skills are wonderful and she’s kind enough to explain everything she does! We wouldn’t have been able to get through without them! Rick is a blessing too! We thank GOD for this company!
lenan taylor
I can not say another about how Tender Touch has done for my husband he has come along way from April. He started standing within a month. Then started walking. I want to say THANK YOU to Craig the PT and Sage and Charlie and Laruan and Robin and Ashley for all their hard work to get him up and walking
Shannon Vallas
Tender Touch Health Care Services has an amazing team! They go above and beyond to make sure they provide five star care! If you want a locally owned company that will truly care about your loved one as if they were their own family, Tender Touch is the way to go 😊
Amanda Paz
Melissa, the lady that is always answering the phones is such a wonderful, refreshing person to speak with. She is so knowledgeable, understanding and well spoken. She is always there to calm my nerves anytime I feel overwhelmed and frustrated. She makes sure the nurses are aware of the issues I am facing and for that I am so thankful as it staves off my anxiety that I feel. Keep up the good work mel!
Jane Fazio
No one in this office seems to know what's going on with their patients. They kept my elderly mother inlaw upset and confused as to when they were coming out to visit. They never communicated to us when she was being discharged until the day of...poor poor communication between each team member of the nursing and physical therapy department, making the patient suffer. If there is a zero star that's what they would receive from me
Reviews from Google Places for TENDER TOUCH HEALTH CARE SERVICES. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov