ASCENSION AT HOME

pensacola, FLMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2022

Location & Directions

Address

5153 N 9TH AVE

PENSACOLA, FL

Service Area

This agency serves patients in PENSACOLA and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.41% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
80%
Completed Surveys
97
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.6%
Flu Vaccination Rate45.1%
Improvement in Walking/Mobility91.5%
Improvement in Bathing92.0%
Improvement in Managing Medications90.4%
Improvement in Getting In/Out of Bed92.3%
Improvement in Breathing93.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score73.1%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient83.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
21 reviews
Wildjules

Wildjules

I'm a non-emergency medical transporter And every single time I pull up here to pick someone up This lady who was a security guard or something Some kind of Director of traffic It's a front door Named Risa She says, has a major problem with me I either have to pull up two feet or pull around and go behind someone that's already back behind me I asked her for what reason why do I have to do go around the circle again? She said you're blocking my entrance and I said but the entrance is over there which was about 30 ft from where she was standing. So I said okay and I drove around again and ended up at the same place as she's pulling my man I'm picking up out. And he said hey I tried to stop you but you left. Don't work with the public if you're not going to be nice she's a wannabe police officer that likes to push her weight around and I don't appreciate that every time I come there there's a problem any other person that works there does not have a problem with me parking in front of the building and I don't block the entrance ever.

Verified Google review
Lynn Harrell

Lynn Harrell

The Sacred Heart Community Manager requested a call from me BUT in typical fashion, after many attempts the line stayed busy or line picked up and then silence to then disconnect. The operation of Sacred Heart/Ascension is full of clowns and in need of an overall INCLUDING the Lab reception after entering the lab with a hall of closed doors, no directions and tons of empty chairs. Fortunately, I got a Security person to help us. Otherwise the trip would be another wasted one. Pitiful!

Verified Google review
Mindy A.

Mindy A.

Highly recommended. We saw Dr. Sherman at the ENT office and she definitely knew her stuff. Efficient office with very friendly staff who clearly know how to work with kids. When we went in for surgery, all the nurses were friendly, and they even brought in a trained dog to say hi to the kids to help them feel less scared. We will definitely be back for any other pediatric needs.

Verified Google review
Michael Lowe (Max Wolf)

Michael Lowe (Max Wolf)

I took my child here for his neurology appointment. Everyone was very helpful while we were in the building the security guards were especially helpful when my phone ran out of power and I did not have a port to charge it with me. The added bonus of going to these offices is being able to have a Wendy's meal and a Frosty.

Verified Google review
Megan Foster

Megan Foster

No written review provided

Verified Google review

Reviews from Google Places for ASCENSION AT HOME. These are real experiences shared by families and patients.