CENTERWELL HOME HEALTH

pensacola, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

1301 N PALAFOX ST STE 100

PENSACOLA, FL

Service Area

This agency serves patients in PENSACOLA and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.23% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
90%
Team Communicated Well
90%
Discussed Medicines & Safety
82%
Completed Surveys
334
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate70.1%
Improvement in Walking/Mobility95.0%
Improvement in Bathing94.5%
Improvement in Managing Medications91.2%
Improvement in Getting In/Out of Bed92.5%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score75.5%
Health Info Transfer to Provider95.8%
Health Info Transfer to Patient95.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
97 reviews
Donald White

Donald White

I had home healthcare, but the people I had were awesome Corey Dexter. I love them all.

Verified Google review
Bonnie Lewis

Bonnie Lewis

I'm 81 years of age and have had at home physical therapy more than most. It has been unremarkable except for the last group of therapists I've experienced. The CenterWell group (Nancy, Megan, and Benita) took over and provided everything I needed and more. They left me in great condition with offers of extended care in my ballpark. I highly recommend CenterWell and their therapists. You would be tremendously blessed to have these people in your corner!

Verified Google review
Vickey Grant

Vickey Grant

I received excellent care from my home nurse,always was available when I called,very knowledgeable and helped me feel at ease

Verified Google review
Rj Dvyfigroa

Rj Dvyfigroa

Would be a 5 star review, but have had PT ordered for 5 weeks now and have seen them 1 time to evaluate me. I can't go elsewhere for PT or I lose my IV nutrition which keeps me alive, so I'm screwed in the PT department waiting on CenterWell to get their act together. Nurses are awesome.

Verified Google review
Sharon Johnson

Sharon Johnson

Every person I have dealt with, whether it was follow-up patient nursing care after hospital discharge, wound care after I had a cat bite, physical therapy including physical therapy assessment after total knee replacement surgery, as well as lab personnel have all been super. I always seem to enjoy their visits. They do their jobs well and are very pleasant. They are almost like having an old friend come for a visit.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.