CONCIERGE HOME CARE

port orange, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Location & Directions

Address

851 DUNLAWTON AVE STE 201

PORT ORANGE, FL

Service Area

This agency serves patients in PORT ORANGE and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.34% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
79%
Completed Surveys
110
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate61.2%
Improvement in Walking/Mobility88.3%
Improvement in Bathing91.3%
Improvement in Managing Medications86.7%
Improvement in Getting In/Out of Bed91.9%
Improvement in Breathing92.1%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score79.8%
Health Info Transfer to Provider55.8%
Health Info Transfer to Patient99.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Beve Chapman

Beve Chapman

Had them send this awful technician who insulted me, my neighborhood and my health conditions. I would never recommend this company.

Verified Google review
Gwendolyn Bush

Gwendolyn Bush

No written review provided

Verified Google review
Ann Steilberg

Ann Steilberg

The people I have spoken with have been more than helpful. They answer all the questions I have concerning care for my elderly mother. The people they have sent to help my father care for my mother have gone above and beyond what is asked of them. They look for things to do when my mom is resting. Brittany Higgins and Lynn DeBrango have helped my dad with paperwork and have made themselves available anytime I have texted or called them.

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.