CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1998
Key Information
Location & Directions
Service Area
This agency serves patients in PORT SAINT LUCIE and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.57% falls with injury
Low rate of falls with injury
92% improved in mobility
Based on patient outcomes
92% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
94% improved managing meds
Based on patient outcomes
97% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Deb Lundin
I have always had prompt service from the nurses or the physical therapist that arrive at my home. They are knowledgeable and personable. Jamie does a fabulous muscle massage. She really gets in there deep. Bettina and Stacy And Jennifer have been big helps to me.
JERRY FERRONE
Bettina is doing a fantastic job with my wife, it is a long hard road because chemo meds make her weak, but the therapy is definitely helping! I would recommend Center Well to anyone who needs Physical Therapy or anything else they do.
CJ Dejarnette
All the Centerwell staff are excellent and caring. The answered any questions and were quick to respond. Our Nurse, Theresa was excellent, a wealth of information and a godsend to us. Our Physical Therapy person was very good as well.
Carrie Mae Hickey
The nurse that was sent, was very personable and contacted me over the phone before she was to arrive at my house. However, no one contacted me about the physical therapy visits, no one contacted me at all. I was never really sure about what she was entitled to as far as services. I am my mother's main caregiver and I tried reaching out to no avail. Family members need to know what's going on.
Dave Butcher
Uncaring and very unprofessional nurses. Tried to cancel my visit and I called and left a voicemail for my nurse and she admitted that she just got ready to go and left and did not check her voicemails. I also called the office and spoke with the answering service and they sent a email to her and she also admitted that she never checked her emails before she left the house. When I called and spoke with the answering service they transferred me to the triage nurse and the triage nurse acted and gave the attitude that she was too busy to deal with it. Never use this company and I am filing a complaint with my Medicare insurance company over this. Melissa is very unprofessional and very unorganized. Plus I get the feeling she is just going through the motions and I have not even seen her face to face as of yet, just dealing with her over the phone.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(772) 223-2116Years in Operation
28
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov