CONCIERGE HOME CARE

spring hill, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Phone

Years in Operation

21

Location & Directions

Address

2977 LANDOVER BLVD

SPRING HILL, FL

Service Area

This agency serves patients in SPRING HILL and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.32% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
90%
Team Communicated Well
81%
Discussed Medicines & Safety
77%
Completed Surveys
123
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate60.2%
Improvement in Walking/Mobility85.4%
Improvement in Bathing90.9%
Improvement in Managing Medications91.3%
Improvement in Getting In/Out of Bed91.7%
Improvement in Breathing93.5%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score69.2%
Health Info Transfer to Provider69.3%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
23 reviews
William Krimmel

William Krimmel

What a joke, no one knows what the others are doing! We were told three different ways thing's would work and they said the others don't know what they are talking about. I will NEVER use this company again!

Verified Google review
J Gartland

J Gartland

After no one contacted me for service, I called them and was told our order for a nurse was on hold and someone should have called me. Nope I called the insurance you to verify insurance and they will pay. We have ppo and we are not in network but because we have ppo they still pay. So I called back a left a message three times. The last time I called, I could here her typing up to the supervisor. Still no response. This was urgent. My brother's legs are both bleeding He's handicapped and needs help now. Hear it is 3 weeks later, no nurse. So I called the doctor back to refer me to a different service.

Verified Google review
Sharon

Sharon

My husband had in home care after his knee replacement and Doug, nurse and Gary PT they were fantastic! My husband was without any assistance within 4 weeks post op.

Verified Google review
Gracious Girl

Gracious Girl

Need home care not nurse's that just want to ask a few questions & take vital signs .What a joke. Matt is a good PT. Debi is a great social worker. ❤️ Stay on top of your clinical manager or you will not get what your PT orders.

Verified Google review
Lola Nogowski

Lola Nogowski

Had reverse shoulder surgery on the 27th of October 2021 a few days later the nurse kelly and therapist Josie from Horizon home health care. Came by. Couldn't ask for 2 nicer people.. they both took very good care had gotten my arm to work so I could do more.i did have kelly last year when I had a hip replacement. She is great. Josie is a very good therapist she has worked on arm so I could move it in just a short time . Thank you both . I would recommend this home health care.

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.