CONCIERGE HOME CARE

st. augustine, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Location & Directions

Address

100 WHETSTONE PL STE 302

ST. AUGUSTINE, FL

Service Area

This agency serves patients in ST. AUGUSTINE and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.81% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
81%
Team Communicated Well
82%
Discussed Medicines & Safety
75%
Completed Surveys
98
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate60.8%
Improvement in Walking/Mobility87.6%
Improvement in Bathing90.4%
Improvement in Managing Medications83.1%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing89.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score64.0%
Health Info Transfer to Provider43.8%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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