HOMEREACH LLC

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Melissa Douglas

I recently enrolled in therapy with BodyMind Therapy and I regret ever reaching out to them. From the very beginning, the experience was unprofessional and downright insulting. The first person who called me to take my information was rude and dismissive — so much so that my partner and I both asked if he was going to be our therapist, because if he was, we would have canceled immediately. Thankfully, he wasn’t. Fast forward two weeks: I had a minor issue with my card. The therapist asked me to call in, so I did. No one answered, so I left a voicemail requesting a callback. The next day, the same rude man called me back, and once again he was unnecessarily hostile and disrespectful from the very start of the conversation. I contacted my appointed therapist asked here, what the hell was wrong with this guy, I even had to tell him to have someone else call me because his attitude was completely unacceptable. If I could give this place zero stars, I would. This is the “first impression” you get when contacting BodyMind Therapy — rudeness, incompetence, and a total lack of professionalism. My advice: don’t waste your time here. If you truly need therapy, you are better off finding another provider. Honestly, you might even be better off handling things on your own than dealing with people this unprofessional.

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Angelina Jones

Kendra was more interested in talking about herself than listening to me. She drained me listening to her. She was late without notice for our intake call I didn’t get a notice she would be late until after I called several times, she was late to each appointment and needed to reschedule right after starting. The receptionist that answers the phone is extremely rude with no customer service skills.

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Desere Howard

When calling to making an appointment for a serious issue, I was asked for my Medicare number. Since this was my first visit & I don’t know this place, I declined. (I don’t like to give this information over the phone) She, lady that makes appointments, says if she can’t run my card, then She can’t make an appointment. I asked why? She said well we don’t know if you have paid your co pay or if you have additional insurance. I told her she could just ask me. So I answered those questions. Then I explained that the worst case scenario would be that I had zero insurance and that I would have to pay for the appointment myself and wouldn’t she agree? She agreed. Then she said, then I will need your credit card number. I said absolutely not. Once again she said that without it she could not schedule an appointment. I stated that this was becoming a little ridiculous. I said I would come early and she could run my insurance prior to my visit and if they weren’t happy with that, then I would pay PRIOR to my visit. She still said no. I said this is not a good way to start a relationship with me. Why do you want my credit card so badly? She said because I might not show up to the appointment-they needed to be able to CHARGE me. I will be looking elsewhere. Take that information for whatever it’s worth. To me, they are much more worried about my credit card than they are about me. God forbid you have financial difficulty and a mental health crisis at the same time and are relying on them. I don’t want to find out.

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Jen Donavan

I want to express how thankful I am for Dr Jane, Kathy and her admin staff. Josh called me within an hour after I left a message inquiring about services and to make an appointment. He was kind. He asked me a few questions and explained step by step the first appointment process so I would know what to expect. I immediately felt a sigh of relief. Dr. Jane is one in a million. I am thankful that I recognized this is something special and all that she does is part of the process on how to get healed. She is to the point, doesn't tell you just what you want to hear. She didn’t counsel me in “bandaid” language. She helped me with narcissistic trauma I experienced in my childhood. She helps people with trauma by dealing with the part of the brain the trauma is in, the unconscious part of the brain; not in the conscious part of the brain, which is what talk therapy does. I recently finished 9 months of intense therapy and I am totally healed of all my historical symptoms. I am enjoying life, I know my worth and living in the present. Dr. Jane cares deeply about her patients. She is very responsive to her patients & will call them back right away if they text or leave a message that they are in an emergency. I have experienced this quick response when I have reached out, I am so grateful. I also did work with Kathy, the therapist trained by Dr. Jane, to do specific energy work on the specific part of the brain with trauma. Kathy is a remarkable, kind shining light. The treatment helped me discover things about myself and to be a new person. I will be forever grateful for them. I am so thankful I trusted the process.

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Stephen Iacullo

I don't normally write reviews, but I have to say that Dr. Jane deserves a review for being amazing to me. First of all, I have had psychologists before, and never realized that I needed someone like Dr. Jane. She is truly amazing and what I mean is that she actually listens to you. She just doesn't tell you things and doesn't care of what you have to say. She really listens to you and then is able to help you with a great diagnosis. I came to her when I needed someone that could help me through the bar exam. This is a very challenging thing for anyone, and she helped me through this very hard time. So, I really thank her for her help and anyone reading this should contact her to discuss what they are challenged with. She will truly help you. Thank you Dr. Jane!