CONCIERGE HOME CARE

west palm beach, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Location & Directions

Address

360 COLUMBIA DR STE 104

WEST PALM BEACH, FL

Service Area

This agency serves patients in WEST PALM BEACH and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:67%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.64% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
85%
Team Communicated Well
79%
Discussed Medicines & Safety
62%
Completed Surveys
123
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate73.3%
Improvement in Walking/Mobility81.5%
Improvement in Bathing87.3%
Improvement in Managing Medications83.1%
Improvement in Getting In/Out of Bed84.9%
Improvement in Breathing81.7%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score59.8%
Health Info Transfer to Provider98.8%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
22 reviews
Donna Mambrino

Donna Mambrino

By far the BEST elder care company I have ever used. I have gone to several other companies to provide care for my parents in both Florida and Rhode Island and those companies pale in comparison. The staff at Concierge Care really do care about their clients in a way nobody else ever has.

Verified Google review
Linda Corn

Linda Corn

The staff are wonderful and very helpful ! I needed someone to care for my mom in the hospital for a week and they were able to accommodate me very quickly with competent, lovely , people to care for her. Very much appreciated , and I would highly recommend Concierge Care for anyone, who is in need of help with caring for a loved one! I believe they truly care and want their clients to feel relieved that someone competent is caring for a loved one, when they are unable to be there! Thank you Carmen for all your help! You made a very difficult time more bearable for me and my family!

Verified Google review
Labelle Capoise

Labelle Capoise

As a Nure, Let me tell if you are looking for a company to assist your love ones Concierge Care is the right company. My parents needed help with ADL and they made sure that we get the best care giver. She was a great fit and we love her and highly recommended Concierge Care. Lovely,

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Michael S.

Michael S.

Concierge Care is the best company to assist you with all of your staffing needs simply for the fact that Andrea Morgan is employed there. She has been such a lifesaver for our facility that we wouldn’t know what to do without her. She goes above and beyond to help from staffing schedules a month out to last minute callouts. So appreciative to be able to work with such a great individual. Thank you!

Verified Google review
shawn holley

shawn holley

Working with Concierge care services has been an awesome experience. The service and response time this company provides is greatly appreciated. I would like to also thank there team member Andrea for her professionalism and willingness to help my staffing situation at my current facility.

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.