THE ROADS HOME HEALTH PALM BEACH

west palm beach, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

1818 SOUTH AUSTRALIAN AVENUE STE 202

WEST PALM BEACH, FL

Service Area

This agency serves patients in WEST PALM BEACH and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:73%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.75% falls with injury

Low rate of falls with injury

Better than average

77% improved in bathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

73% improved in mobility

Based on patient outcomes

74% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
85%
Team Communicated Well
79%
Discussed Medicines & Safety
78%
Completed Surveys
121
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate65.1%
Improvement in Walking/Mobility73.2%
Improvement in Bathing77.3%
Improvement in Managing Medications73.9%
Improvement in Getting In/Out of Bed75.2%
Improvement in Breathing71.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score47.5%
Health Info Transfer to Provider69.3%
Health Info Transfer to Patient73.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
3 reviews
Maria Huling

Maria Huling

The staff is very friendly, they always advocate for their patients. Kristal is amazing, she will always get things done right! She is full of great resources.

Verified Google review
Kristal

Kristal

I love The Roads Home Health! I find the office staff both friendly and knowledgeable. The nurses in the field are very caring.

Verified Google review
Dennis Leffler

Dennis Leffler

No written review provided

Verified Google review

Reviews from Google Places for THE ROADS HOME HEALTH PALM BEACH. These are real experiences shared by families and patients.