UNIQUEMED HOME HEALTH CARE SERVICES INC

west palm beach, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

1750 N FLORIDA MANGO RD STE 102A

WEST PALM BEACH, FL

Service Area

This agency serves patients in WEST PALM BEACH and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

85% timely care start

Care started promptly after referral

Better than average

43% improved in mobility

Based on patient outcomes

43% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
47%
Rated 9 or 10 (Excellent)
57%
Team Gave Professional Care
89%
Team Communicated Well
67%
Discussed Medicines & Safety
62%
Completed Surveys
10
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care84.6%
Improvement in Walking/Mobility42.6%
Improvement in Getting In/Out of Bed44.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score40.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.6
7 reviews
Sunny

Sunny

This company is so UNPROFESSIONAL. EDSON IS RUDE AND.UNPROSSIONAL. DONT USE THIS COMPANY

Verified Google review
0Light Level

0Light Level

No written review provided

Verified Google review
Joe and Joan Young

Joe and Joan Young

From Joan Young. I was suppose to start receiving Home Health Care Services from Unique. All it took was two phone calls with them searching for clarity on how things would work and who would be providing the care to realize this was not going to work. Unique gave very vague answers. I honestly can say they lied to me. I would highly recommend staying away from them.

Verified Google review
Katie G

Katie G

Please do not allow this company to provide services for your loved one. The representative was very rude, unprofessional,untrustworthy and lack the follow through needed to support your love ones. Lashonda is more focused on getting payment than the client, she is very dismissive and speaks to you with a harsh tone when you ask her to explain anything. This office sent an individual to the home with at least 30 pages of documents that required a signature. When the family ask for explanation of the forms before signing them the individual could not provide an explanation. The individual called Lashonda for assistance and Lashonda indicated to the family that she had already explained everything to them. The family disputed her claims and she lost all composure. Do you want a company that has this type of irrational person providing support to your loved one? I don’t think so.. we will be filing an official complaint to AHCA.

Verified Google review
Victoria C (Victoria and Jake)

Victoria C (Victoria and Jake)

Horrible. If you get this company for home health, you are better off without any "care". My nurse came a week AFTER surgery, not when I really needed help. Was not punctual, didn't call to say he would be early or late. And the office said his phone was "out of order". How do you have employees seeing patients without communication? The one day the nurse came he did nothing but made me sign a bunch of ridiculous paperwork and took my blood pressure. A waste of time.

Verified Google review

Reviews from Google Places for UNIQUEMED HOME HEALTH CARE SERVICES INC. These are real experiences shared by families and patients.