UNS UNITED NURSING SERVICES

west palm beach, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

1897 PALM BEACH LAKES BLVD STE 213

WEST PALM BEACH, FL

Service Area

This agency serves patients in WEST PALM BEACH and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:82%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.13% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
66%
Completed Surveys
41
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate68.8%
Improvement in Walking/Mobility92.5%
Improvement in Bathing94.6%
Improvement in Managing Medications92.8%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score54.0%
Health Info Transfer to Provider92.3%
Health Info Transfer to Patient93.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
27 reviews
Brian

Brian

Nursing personnel did a great job. They were on time, thorough in following instructions, and very kind

Verified Google review
Helen Goldstein

Helen Goldstein

I can’t recommend United Nursing Services, enough. We found them at a time when we were in desperate need of help for my mother in law. They came in and helped us, not just with their outstanding aides and nursing services but with support and kindness from every person on the team. From Jamie and Machele to Sharon in billing and Helen, Jocelyn, Sherrie, and Wilhelmina, they could not have done better. The follow up and communication were outstanding. We were out of state and trying to manage from afar and to know that someone was on the ground that we trusted meant the world. Thank you so much to you all!

Verified Google review
John Flaherty

John Flaherty

Extremely professional and highly recommend the company! The executives Lisa and Carol provide excellent service and demonstrate a genuine concern for the clientele. They perform a thorough vetting process of employees and caregivers to ensure your loved ones/family members are more than adequately assisted in their daily needs. Don't hesitate in contacting them as they're indisputably THE BEST in the industry!!!

Verified Google review
Halle Waddell

Halle Waddell

United Nursing Service has an amazing staff to work with. They always are very professional and listens to the needs of their clients. Their aides were very knowledgeable and helpful to my family member. I would receive updates on their care which gave me a level of comfort knowing that my loved one was in good hands. I would definitely recommend using their services for companion or nursing care.

Verified Google review
vicky dale

vicky dale

My mom has been taken care of by this agency for some quiet time. Carol, in the office has always answered in a kind professional caring manner and very attentive to all my needs. She never acted like i was a problem but rather comfort me. Sherri, my case manager/ nursing supervisor was instrumental in getting hospice set up for my Mom . The girls Kim and Kathy attend to not only moms needs but also all my needs in every way but also in a caring loving manner and they where there to the last days of Mom. This transaction was smooth , flawless and I felt like they were all family to me. Highly recommended and would definitely use them again if needed. Thank you so much for all you do !

Verified Google review

Reviews from Google Places for UNS UNITED NURSING SERVICES. These are real experiences shared by families and patients.