AMEDISYS HOME HEALTH

winter haven, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1977

Location & Directions

Address

70 FOURTH ST NW

WINTER HAVEN, FL

Service Area

This agency serves patients in WINTER HAVEN and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.53% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
83%
Completed Surveys
342
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate56.9%
Improvement in Walking/Mobility87.7%
Improvement in Bathing90.4%
Improvement in Managing Medications85.1%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing91.6%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score72.7%
Health Info Transfer to Provider51.8%
Health Info Transfer to Patient86.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
9 reviews
Margery Hernaiz

Margery Hernaiz

I'm so grateful for this company they are the most caring and empathetic professional home Healthcare team. My father's team is excellent from the RN's Toy, Kenya to the Therapist Ace, Arnold, Katie and my favorite Gloria who my dad just loves. These individuals provide the most outstanding elderly care. It all started with the social worker Antonia she sat there and asked me what can we do to help you with your dad's care. Its like I didn't have to tell her I was overwhelmed she knew it. I just need you to know you're team saved dads life Toy and Gloria jump in and contacted the cardiologist and had me take dad directly to the ER. Had it not been for these two angels Dad would had already expired his heart rate was in the twentys. Dad had a pacemaker place in his heart 10 days ago and it has been amazing recovery and hes even more aware than ever. God bless this class A TEAM! Im forever grateful 🙏

Verified Google review
Charis W

Charis W

Their coordination has a lot to be desired. Nobody knows what anyone else is doing. Can't even coordinate a urine sample being taken to a lab over a week of asking for just the test. Be careful trusting your vulnerable loved ones to this company. As much as my mother loves her therapist, there is much lacking on the health care nursing side. The 2 stars are only for her therapist because they really are good. Scratch this off the list when you are choosing a company. Was just called a liar by them. That's fun. I'd love to see this turn into 5 stars but since I have made multiple calls and get met with , we have no record of your calls. I don't see that as a realistic expectation at this point.

Verified Google review
Renzo Meetz World

Renzo Meetz World

Sorry they refused to accommodate my request for times, days when I am home and available. After numerous times of letting them know. Stop calling me a day before to make plans the next day. Then after giving them a full week schedule I am home and available. They could not come to my home. Reasons giving was. The employees was not in my area at the time I was available. They work from further away from their homes to their home. Sense I was further away they wanted me to accommodate them to their times and needs. I refused.

Verified Google review
Jacqueline Christi

Jacqueline Christi

I have had home health several times and as a person in Ill health I have personally experienced a lot of medical care. This organization is the best. Probably the best in the entire state of Florida. From the person that answers the phone EVERY time to ALL of the health care personal I am 100% confident that you could not have better care. I have had the pleasure of Bruce and Heather as a nurse. Good luck Bruce with your retirement. I hope to see you in the farmers market. My PT team has been Katie, Romeo and once Edwin. I have ALWAYS been given superior care. If I could have all of my medical care for the rest of my life through amydasis I would 100% do it. Thank you for all of the real care and caring.

Verified Google review
Max Lorissaint

Max Lorissaint

Can't speak on the service, however, the front desk receptionist, Michelle, was rude. I called asking to receive information, and I guess because I was asking too many questions, she got frustrated, told me to find the information out on my own, and then hung up. I'm not one to leave bad reviews, but that’s unacceptable for an employee to do.

Verified Google review

Reviews from Google Places for AMEDISYS HOME HEALTH. These are real experiences shared by families and patients.