PALM GARDEN HOME HEALTH

winter haven, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

1120 CYPRESS GARDENS BLVD

WINTER HAVEN, FL

Service Area

This agency serves patients in WINTER HAVEN and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:60%
Rate 9-10:69%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.23% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
60%
Rated 9 or 10 (Excellent)
69%
Team Gave Professional Care
80%
Team Communicated Well
76%
Discussed Medicines & Safety
73%
Completed Surveys
83
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.0%
Flu Vaccination Rate82.7%
Improvement in Walking/Mobility91.7%
Improvement in Bathing93.7%
Improvement in Managing Medications92.9%
Improvement in Getting In/Out of Bed87.5%
Improvement in Breathing90.8%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score68.8%
Health Info Transfer to Provider97.1%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Alice Week

Alice Week

Avoid using this joke of a home health company, They will call you at 9pm the night before and tell you what time they will be there the next day but are never on time. They come whenever they want to & will stay 15 minutes despite billing your insurance. You will need to have your animals locked up because despite working a job going into peoples homes, they act terrified as if a small dog is a lion or Tiger. The physical therapist will arrive dressed like he’s headed to a construction site. The really disgraceful part though was their lack of empathy & compassion. When I notified the PT we needed to cancel due to my loved one being readmitted to the hospital for a stroke, he proceeded to continue to call to set up appointments to make his money. My loved one could have been dead and yet there was never even a thank you for having the courtesy to notify us or any concern for his well being.

Verified Google review

Reviews from Google Places for PALM GARDEN HOME HEALTH. These are real experiences shared by families and patients.