FIRSTAT NURSING SERVICES

winter park, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

1801 LEE RD STE 130

WINTER PARK, FL

Service Area

This agency serves patients in WINTER PARK and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
85
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care83.5%
Flu Vaccination Rate57.6%
Improvement in Walking/Mobility97.6%
Improvement in Bathing96.8%
Improvement in Managing Medications96.3%
Improvement in Getting In/Out of Bed97.4%
Improvement in Breathing97.0%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score64.7%
Health Info Transfer to Provider59.1%
Health Info Transfer to Patient72.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.7
19 reviews
Leocf Ghan

Leocf Ghan

Do not hire this company to my opinion. THE COMPANY WAS OPERATING UNDER FIRSTAT BUT DUE TO SUPER LOW RATING THEY CHANGED THE NAME TO PARX HONECARE. Super disappointed and unsatisfied for services. Lack of organization, lack of communication and lack of knowledge. The clinical manager was awful and not cooperative, they promise you the world but they never follow through. The state need to pull their license due to misconduct.

Verified Google review
Barbara Fitzpatrick

Barbara Fitzpatrick

I had surgery for carpal tunnel and used their services for occupational therapy and my therapist was always late and never stayed for the entire length of my visit. The therapist never brought tools to work with and their quality of care is very poor. Hannah was my therapist.

Verified Google review
Harry Hamm

Harry Hamm

My experience with Firstat was excellent and the nurses if I had to rate their performance on a scale from 1-10 I will give them a 10+ very professional and timely. I would definitely recommend this company to anyone who needs home care service.

Verified Google review
Danielle Lewis

Danielle Lewis

DO NOT USE THIS COMPANY!! Their nurses are incompetent in handling wound care vacs & will hurt you! The receptionist lies to you & the clinical supervisor goes ghost on any complaints about their nurses. The nurse will use up all of your supplies & do not use gloves like she is suppose to. A one star rating is a gift for this joke of home health!

Verified Google review
Van Sla

Van Sla

STAY AWAY if I could put zero i would. This has put my mother's recovery back weeks. My mother's doctor kept sending referrals to a fax number they advertise on the site and give out that does not work this went back and forth for over a week with a ton of phone calls. Finally I got the office manager from my mom's physician to call again and then they gave a second fax that worked. I was told the nurse that served the area was on vacation and we would get a call on Monday since by the time the above was straightened out and it was a Thursday and we were so invested in time at this point I accepted it. On Monday morning I called the number to ask what number to fax my POA and HIPPA Surrogate papers for my mom since of the problem above they gave me the number and I faxed the papers i called to verify they had given me the number to the same fax number that did not work I then got the second number and called and confirmed they had received it . Guess what Monday the nurse never called when I called on Tuesday to see what was happening they said that they had never received the fax of the HIPPA & POA papers either. At that point I called the doctor to ask for another referral for my mother since they have shown with there lack of organization and professionalism that they cannot be trusted with her care. My mother is now 3 weeks behind in receiving the desperate help she needs for her health.

Verified Google review

Reviews from Google Places for FIRSTAT NURSING SERVICES. These are real experiences shared by families and patients.