CENTERWELL HOME HEALTH

bainbridge, GAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Location & Directions

Address

430 EAST SHOTWELL STREET

BAINBRIDGE, GA

Service Area

This agency serves patients in BAINBRIDGE and surrounding areas in GA.

Patient Satisfaction

5/5
Would Recommend:89%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.3% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
88%
Completed Surveys
304
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate55.9%
Improvement in Walking/Mobility92.4%
Improvement in Bathing90.7%
Improvement in Managing Medications89.7%
Improvement in Getting In/Out of Bed93.8%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score66.4%
Health Info Transfer to Provider91.7%
Health Info Transfer to Patient98.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
52 reviews
Rena' Graham

Rena' Graham

Heather who is a Clinical Manager at Centerwell, Bainbridge, was super nice, patient, and understanding with me in a very difficult situation. Highly recommended. Thanks for such great teamwork and for going the extra mile.

Verified Google review
Sabrina Johnson

Sabrina Johnson

This place is horrible I hate that Encompass referred these people to us. They are very unprofessional. They come up with excuses. The ding bat that answers the phone never knows anything. They scheduled an appointment with my mother for 9 am for a bath and they never showed up. I called and they said they had the wrong person. Then another time they was supposed to to change her wound vac and again they never showed up I hate this place

Verified Google review
Diane DuPriest

Diane DuPriest

All the staff was very kind,loving and helpful to my husband. They were helpful showing and telling me what I could do to help. They are just like family. We are very grateful for having them in our home to help get Sol on the right path for full recovery.

Verified Google review
Frances Tatum

Frances Tatum

It has been very great experience getting to know Missy Seattle's every week. She is very kind and helpful nurse. I feel very comfortable talking with her.

Verified Google review
Sheryl Cutts

Sheryl Cutts

Centerwell is the best. The LPN Missy and PT Walter has been a tremendous help to me to get me back on my feet. They have become the family's wonderful friends. The head nurse and head PT has made me feel that I will overcome my injury. I love them all.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.