ACCENTCARE HOME HEALTH OF NORTHEAST GEORGIA

buford, GAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Location & Directions

Address

5089 BRISTOL INDUSTRIAL WAY, STE B

BUFORD, GA

Service Area

This agency serves patients in BUFORD and surrounding areas in GA.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.8% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
86%
Team Communicated Well
80%
Discussed Medicines & Safety
79%
Completed Surveys
641
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.3%
Flu Vaccination Rate74.0%
Improvement in Walking/Mobility93.7%
Improvement in Bathing93.1%
Improvement in Managing Medications94.2%
Improvement in Getting In/Out of Bed93.8%
Improvement in Breathing91.0%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score58.5%
Health Info Transfer to Provider65.0%
Health Info Transfer to Patient82.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
14 reviews
Janice Chambers

Janice Chambers

These guys are amazing! Much knowledge, empathy, patience and encouragement. I can't say enough good things about them, especially Cesar.

Verified Google review
Yolanda Ramos

Yolanda Ramos

I am so grateful for Accent Home care. Soneka Lee is a perfect example of what Accent Home care should want reflected of their company. Ms. Lee was professional, efficient, and respectful. I am very appreciative of the quality of care I received. Thank you Soneka Lee and thank you Accent Home care

Verified Google review
Nancy Coleman

Nancy Coleman

Absolutely impossible to connect with a live person and what's more, no one seems to care. I am trying to cancel their service which is probably why they are not ansering the phone. It's atrocious. RUN and find another company please. Do NOT use them.

Verified Google review
Charlena Thorpe

Charlena Thorpe

The nurse, Sheila, who came to care for my client from this company, was incompetent, rude, and lied to cover up for her incompetency and rudeness. The nurse was mean and being difficult to my client, who is in a very vulnerable state. These home health agencies need to be better regulated and fined for their bad service. When we tried to address the issue with the nurse to management at the company, instead of addressing the problem by having another nurse come out, they quit thereby leaving my client to scramble for much needed home health care after recently being discharged from the hospital. This company is putting patients at risk. This company is despicable and unethical. The entire home health care industry is broken. I'm going to be reporting this agency and this nurse to the appropriate authorities.

Verified Google review
sundari Bala

sundari Bala

Was not very helpful. They said my mom would never walk after her hip replacement surgery when she was able to walk in the hospital with the walker. They would come and not give any kind of exercise or therapy and simply sign the paperwork. After they discharged her we tried walking her by ourselves and she is able to walk now. The OT was little helpful though. They at least gave her 1 shower and taught us to do the transfers. I would NOT recommend this agency.

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH OF NORTHEAST GEORGIA. These are real experiences shared by families and patients.