CENTERWELL HOME HEALTH

columbus, GAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1979

Location & Directions

Address

1921 WHITTLESEY ROAD, SUITE 310

COLUMBUS, GA

Service Area

This agency serves patients in COLUMBUS and surrounding areas in GA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.44% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
92%
Team Communicated Well
85%
Discussed Medicines & Safety
80%
Completed Surveys
236
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate57.6%
Improvement in Walking/Mobility90.5%
Improvement in Bathing90.8%
Improvement in Managing Medications88.9%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing96.6%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score64.8%
Health Info Transfer to Provider77.4%
Health Info Transfer to Patient95.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
49 reviews
Stephanie Jackson

Stephanie Jackson

I wish I could give this company no stars. This is the worst company I've ever dealt with for my mother. The doctor was rude! The nurses rarely came by after the first visit. They refused to give her medication that she needed without jumping through hoops. They came by to get a sample of her urine to do testing to see if she had an infection, but never got the test results, and never heard back from anyone about it. Please, if you have other options, do not go with this company. She's on hospice care now. Georgia Hospice is an amazing company with amazing people who visit weekly they're caring and compassionate

Verified Google review
Maripat Kidd

Maripat Kidd

I'm visiting my aunt in Columbus GA, after she had a serious heart attack. LaCassa Hill is her assigned physical therapist. I have been more than impressed with her encouraging ways, her witty banter, and professionalism. Thank you LaCassa

Verified Google review
wanda lawson

wanda lawson

I have a really great Team!Jordan,Justin & Shana are really good at what they do, Jordan is my PT and she works really really well with me don't push me to where there's pain from the exercises we do,I think she's a Great PT.Justin is also great with the exercises we do.and Shana is my nurse and she's on top of Her game,I'm very very pleased with my Team,Thank you so much for them.I wish I could have them work with me for about a year consistently,plus I appreciate the fact that you allow them to come into my home to work with me. HAPPY NEW YEAR! Wanda Lawson

Verified Google review
Bruce Gracie

Bruce Gracie

Both physical therapists were very helpful in helping me regain strength and mobility in my left knee. The therapists were very professional in explaining how to increase my mobility in my left knee. Thank you so much for your dedication and support in helping me. Bruce Gracie

Verified Google review
Debra Rose

Debra Rose

My therapists were exceptional. I thank both of them for helping me recover so fast. They were so friendly, kind, caring and very professional. I can’t say enough about the care I received. They made journey to recovery so much easier on me. Thank you, again!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.