CENTRAL HOME HEALTH CARE, AN AMEDISYS COMPANY

douglasville, GAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1979

Location & Directions

Address

3009 CHAPEL HILL ROAD, SUITE C

DOUGLASVILLE, GA

Service Area

This agency serves patients in DOUGLASVILLE and surrounding areas in GA.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.74% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
75%
Completed Surveys
308
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.6%
Flu Vaccination Rate58.0%
Improvement in Walking/Mobility90.9%
Improvement in Bathing91.7%
Improvement in Managing Medications89.6%
Improvement in Getting In/Out of Bed91.6%
Improvement in Breathing92.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score67.7%
Health Info Transfer to Provider33.4%
Health Info Transfer to Patient75.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.5
13 reviews
Shelia Barnes

Shelia Barnes

Amedisys provided me with inhome physical therapy after discharge from the hospital. I truly feel they sent me one of their BEST Team nurse Trinity and therapist John Snyder. They both were very thorough and detailed about my plan of care. Also, they were personable, friendly and showed genuine compassion and empathy to me. My recovery was expedited by the knowledge, experience and execution of my therapy!!! Hopefully, you can ask for them should you ever need physical therapy. They were also on time and great communicators.

Verified Google review
Vicki Tony

Vicki Tony

Horrible place. Won't send supplies. Wants patients to do their own care. Why are they getting paid? New nurses every time they come. Sounds like a management issue. Will go with centerwell.

Verified Google review
Levinia Heinisch

Levinia Heinisch

My personal review is long overdue. We have been using Amedisys Home Health for several years. I would like to say how very thankful I am for the special care and attention of my elder Dad's health. Nurse Paula has been a joy and God send for my Dad and our family with her years of experience skilled nursing. We are so grateful. I would also like to give thanks for when my Dad had PT with Tyler. He is patient and works so great with my Dad to build strength. Thank you for all that you do!! I highly recommend the staff from Amedisys. - Heidi Heinisch

Verified Google review
James Townsend II

James Townsend II

The new director of the Douglasville office is a liar and complete garbage! Her employee Francine bald faced lied about my dog lunging at her. They have been billing my insurance for over 2 years and suddenly this new director Pringle says we're not coming back because company policy says all animals are supposed to be put up. Not one time has anyone told me it is company policy. I see they have 1.6 rating. Probably because you can not give a zero!

Verified Google review
Tip Jr2011

Tip Jr2011

We called this company out to help provide home health care for a family member who was temporarily staying with us . There were different nurses that came out to our home including a regular nurse, an occupational therapist and a physical therapist. All of the nurses were polite EXCEPT for this one particular nurse that stood out who was extremely rude, unpleasant and unprofessional and that was a physical therapist named Christina. I will be calling to report her! All of the other nurses were fine except her.

Verified Google review

Reviews from Google Places for CENTRAL HOME HEALTH CARE, AN AMEDISYS COMPANY. These are real experiences shared by families and patients.