SUNCREST HOME HEALTH

fayetteville, GAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Location & Directions

Address

320 LANIER AVE W, SUITE 240 & 250

FAYETTEVILLE, GA

Service Area

This agency serves patients in FAYETTEVILLE and surrounding areas in GA.

Patient Satisfaction

4/5
Would Recommend:73%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.61% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
84%
Completed Surveys
247
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate47.7%
Improvement in Walking/Mobility89.8%
Improvement in Bathing87.3%
Improvement in Managing Medications87.6%
Improvement in Getting In/Out of Bed89.1%
Improvement in Breathing86.6%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score59.7%
Health Info Transfer to Provider96.9%
Health Info Transfer to Patient92.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
2 reviews
Mesha E

Mesha E

The nurses at this facility cannot keep employees. Multiple nurses have said to have quit in just a month's time. Last month, my mother was receiving wound care and she is in need of services again and being denied due to not having staff. Unacceptable. Why are you all still open, if there is no staff? Make it make sense. I am beyond frustrated with lying, unhelpful companies.

Verified Google review
Sherry Alan

Sherry Alan

A rude nurse name Angela O .called Appointment @12noon arrived about 1:30. Rude bad representive for Your company. Made Angela aware Pt has Dementia direct questions to me. She talked with PT she declined all sevices. Nurse lied to co worker stating she declined for nurse to change bandage . She did not have a bandage to change. She never cleaned her hands in our presents. Too busy entering info on her IPad. Angela attitude was cold and disrespectful. Also had a young man a few days later just show up without an appointment. Stated his receptionist gave him the appointment. We never talked to anyone in your office to schedule a therapist visit. Calling all insurance company to not to pay for services. Watch this suncrest staff. Riverdale GA

Verified Google review

Reviews from Google Places for SUNCREST HOME HEALTH. These are real experiences shared by families and patients.