FLOYD HOMECARE

rome, GAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1967

Key Information

Location & Directions

Address

101 E 2ND AVENUE, SUITE 200

ROME, GA

Service Area

This agency serves patients in ROME and surrounding areas in GA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
86%
Completed Surveys
335
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.8%
Flu Vaccination Rate47.5%
Improvement in Walking/Mobility91.0%
Improvement in Bathing91.5%
Improvement in Managing Medications91.4%
Improvement in Getting In/Out of Bed90.4%
Improvement in Breathing91.0%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score62.6%
Health Info Transfer to Provider72.9%
Health Info Transfer to Patient94.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
9 reviews
Karen Brown

Karen Brown

Pleasant, compassionate, resourceful, and very family oriented.

Verified Google review
Maria Patterson

Maria Patterson

My mother in law was discharged from Atrium Floyd on a Wednesday. We were told that we would be contacted the following day. We never heard anything. We call on a Friday (as we knew it was the weekend) and was told that it we should be receiving a call and visit over the weekend or possibly in to Monday. We called on Monday and was told that a nurse would be out on Tuesday. We ended up having to take her back to the hospital on Monday evening. She was readmitted for a few days and sent home on Thursday. Back to waiting for you all. A nurse was sent on Friday. His name was Richard. Richard was not very cordial during the visit. No "bedside" manners, etc. Richard told us that we needed to expect a call on Monday regarding physical therapy. Guess what...NO CALL on Monday. We called early Tuesday afternoon and was told that they didn't see anything documented regarding therapy. Needless to say...we have now FIRED Floyd Home Care and have established with another agency!

Verified Google review
Cindy Crosby

Cindy Crosby

Had an emergency after hours. I called and within an hour a nurse was here. Just an awsome company

Verified Google review
Linda Blalock

Linda Blalock

We used Floyd Home Health Care for 3 1/2 months while my husband recovered from a stroke and 2 heart attacks. Every care giver who entered our home was kind and patient. Each one seemed interested in meeting our needs and did their best to do so. At this time, he has been totally discharged from the program, but the services offered were totally worth the time and energy it took to schedule each visit!

Verified Google review
Richelle Woodley

Richelle Woodley

My husband started using them after his surgery and they were not great! The first lady that came out didn't do the job correctly so someone else came out the next day to fix it but they fixed it like my 6 year old did it. We are stuck with them until my husband is well but very unhappily..would not recommend them to anyone else.

Verified Google review

Reviews from Google Places for FLOYD HOMECARE. These are real experiences shared by families and patients.