ACCENTCARE HOME HEALTH OF GEORGIA

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Alicia Kanouff

Currently having the most unprofessional experience with this company. The lack of empathy is absolutely astounding. Medication that was supposed to be delivered two days ago… the physician hasn’t even signed off on it. The lack of communication is absolutely baffling. Wendy, the director, has continued to give the run around after multiple phone calls, staff have even told us she is not in office (in order to avoid speaking to us on the phone) after we have spoken to her multiple times today. This is NOT how a family should be treated during such an emotional, and vulnerable time. And the patient should NEVER be at risk to run out of the medication that is allowing them to stay comfortable and at peace as they leave this earth. Do NOT use this company.

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Delores A Jones

Accentcare providers are not qualified to care for anyone, there were three aids who came out on three different days. After the first visit, it was down hill, they were to be on my moms schedule, but they just showed up whenever, they just sat there watching tv with us, they were instructed what to do but acted like they had no clue of what was going on. On the initial briefing the words they used was “ Try or services for two weeks”, you can cancel at anytime, and will not be charged, that was a lie. They did charge, three days!! They are a joke……never refer them to anyone

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jensch55

DO NOT USE THIS COMPANY!!! I would give zero stars if possible. The most horrific experience with this company. My mother passed away with no one coming to help us for over 48 hours. The director, Helene, would not take our calls or return our calls when we were begging for liquid morphine. We were not provided the end of life medications that we were promised. What should have been a time of comfort for her, it turned into a very traumatic situation for our family. SHAMEFUL!!

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Karin Guy

This was the worst experience I have ever had with home health care. 1. No respect for the patient. 2. Failure to deliver what they said they would 3. No communication to the patient 4. They should not be in business 5. No medical facility should refer to Guardian

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Susan Hilla

Rarely show up at the time scheduled. Shockingly rude, arrogant office staff. I called the office with a problem, and not only did the "manager" refuse to listen, but abruptly hung up on me, even though I was not discouteous. Can you imagine letting them care for your elderly parents when they aren't interested in your concerns? Guardian has got to be the worst company I have ever dealt with. How they stay in business is a miracle. Horrible! Horrible!