CENTERWELL HOME HEALTH

savannah, GAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1990

Location & Directions

Address

2280 EAST VICTORY DRIVE, SUITE B

SAVANNAH, GA

Service Area

This agency serves patients in SAVANNAH and surrounding areas in GA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.26% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
86%
Completed Surveys
267
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate67.4%
Improvement in Walking/Mobility98.4%
Improvement in Bathing96.3%
Improvement in Managing Medications94.9%
Improvement in Getting In/Out of Bed96.9%
Improvement in Breathing91.2%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score68.9%
Health Info Transfer to Provider83.8%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
45 reviews
Simone Kelly

Simone Kelly

I’m writing to share my experience with CenterWell Home Health in Savannah Wilmington Island, specifically regarding Head Nurse Ruthie. Unfortunately, my grandfather’s care fell short of our expectations. Ruthie was consistently rude and seemed unwilling to perform even simple tasks, like sitting on the floor or removing his socks, to properly wrap his legs for his lymphedema. This was particularly frustrating, as we were relying on them and paying through insurance for proper care. Every week, we had to go through the hassle of paperwork and the stress of potentially losing home care services. I hope the company can address these issues and improve their services for other families.

Verified Google review
Rhonda Sills

Rhonda Sills

Special thank you to Jackie, our first contact with Centerwell. I was hospitalized on TPN and wanting to go home. She went out of her way to find the pump needed for home use. She contacted a local sales agent and requested use of his pump for me. Randi, my nurse, was amazing. I looked forward to her visits. 100% will recommend this agency.

Verified Google review
sheryl davis

sheryl davis

Warren is my last name. Have used other agencies in the past and yours is by far the best. Great staff professional and friendly. Makes me feel that they are part of the family.

Verified Google review
Carol Waddy

Carol Waddy

Our family's experience with this organization was spectacular. We deeply appreciate the professionalism, care, and concern depicted by the entire team regarding our loved one in particular--who was under the organization's care. We thank you for allowing and for helping other family members to be integral parts of the healing/ healthcare process regarding our loved one. Further, we will always remember and treasure your kindness, patience, support, encouragement, etc. Thank you all and may God continue to bless you all, your families, and Center Well as a vital organization.

Verified Google review
Debbie Gray

Debbie Gray

I looked forward to seeing Kelsey because she never gave off negative vibes. When we talked she always had great tips. Very professional in her interactions, and she never gave me the feeling that it was just a job to her. I will work with her anytime, and recommend her to.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.