CREST HOME HEALTH & HOSPICE, LLC

coeur d'alene, IDMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1994

Key Information

Location & Directions

Address

2100 NORTHWEST BLVD, STE 120

COEUR D'ALENE, ID

Service Area

This agency serves patients in COEUR D'ALENE and surrounding areas in ID.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.77% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

75% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
81%
Completed Surveys
68
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.2%
Flu Vaccination Rate57.9%
Improvement in Walking/Mobility78.6%
Improvement in Bathing86.5%
Improvement in Managing Medications75.3%
Improvement in Getting In/Out of Bed80.0%
Improvement in Breathing75.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score64.5%
Health Info Transfer to Provider78.2%
Health Info Transfer to Patient87.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
46 reviews
Kaleb D

Kaleb D

Crest HH cares about their patients and will work to accommodate their needs. They look at each patient as an individual and not just a number. Their whole team is easy to work with. I highly recommend them!

Verified Google review
Carole Hongslo

Carole Hongslo

I'm here to tell you about the Cadillac of home Care.. Crest home Care! Andrew has been fabulous for my physical therapy! And then there's Emma one of the occupational therapist... Both of these individuals deserve the highest kudos I could possibly give. If you need home health care you will be in good hands by contacting Crest home Care!

Verified Google review
Kimberly Taylor

Kimberly Taylor

When my mom had major surgery in August. Once she was well enough to come home, Crest came right in and helped my mom gain her strength back. OT & PT has gone above & beyond to help us with my mom & her needs. Whether it was getting her bathroom safer for her, ideas for the equipment she needed, or to exercises for strengthening, they helped thru it all. They're patients with her and understanding have helped my mom and the family thru this very difficult time. We appreciate Crest home health so very much and would recommend everyone who may need they're services.

Verified Google review
Chris Cavarretta

Chris Cavarretta

Crest has a great team in place and a lot of support to work with. The nurses that work with Crest truly care about the people and love to create and foster a family atmosphere; Karen is a wonderful caring nurse.

Verified Google review
Shawna Anderson

Shawna Anderson

Volunteering with Crest Home Health & Hospice has been and continues to be a highly rewarding experience! To give back to my community in this way is a blessing and the professional, kind folks who work here at Crest make it all the more wonderful! The training is simple and straightforward, and the patients have been a delight to spend time with! Volunteer coordinator Mark is amazing, setting up flexible scheduling and makes everything super simple, regarding getting set up to go volunteer. If you find yourself in a position where you’d like to spend some of your free time making a difference in the lives of strangers, I highly recommend volunteering with Crest Home Health & Hospice.

Verified Google review

Reviews from Google Places for CREST HOME HEALTH & HOSPICE, LLC. These are real experiences shared by families and patients.