RELIANT HEALTHCARE, INC

coeur d'alene, IDMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

1103 E BEST AVENUE, SUITE E

COEUR D'ALENE, ID

Service Area

This agency serves patients in COEUR D'ALENE and surrounding areas in ID.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.78% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
94%
Team Communicated Well
89%
Discussed Medicines & Safety
80%
Completed Surveys
94
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate57.1%
Improvement in Walking/Mobility86.3%
Improvement in Bathing83.4%
Improvement in Managing Medications84.6%
Improvement in Getting In/Out of Bed96.5%
Improvement in Breathing89.4%
Pressure Ulcer Rate1.3%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score71.5%
Health Info Transfer to Provider86.7%
Health Info Transfer to Patient98.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Raquel Peterson

Raquel Peterson

Traci is one of the few still in home healthcare to act professionally and with great empathy, to take over any situation that can arise at anytime, day or night. Extremely helpful, knowledgeable and ready embrace her duties of sweet and loving nurse. This is why Gwen and l Have choosen RELIANT. thank you for helping us and the many seniors in need of such Great care..

Verified Google review

Reviews from Google Places for RELIANT HEALTHCARE, INC. These are real experiences shared by families and patients.