MISSION HOME HEALTH OF IDAHO FALLS

idaho falls, IDMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Location & Directions

Address

3242 WOODRUFF AVE, STE B

IDAHO FALLS, ID

Service Area

This agency serves patients in IDAHO FALLS and surrounding areas in ID.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.95% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
79%
Completed Surveys
100
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate49.1%
Improvement in Walking/Mobility91.6%
Improvement in Bathing91.4%
Improvement in Managing Medications84.2%
Improvement in Getting In/Out of Bed89.5%
Improvement in Breathing90.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score84.9%
Health Info Transfer to Provider85.0%
Health Info Transfer to Patient95.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
20 reviews
Marie Creager

Marie Creager

Mission was so very good to our family while our mother was on hospice. They were courteous, helpful, professional, caring, quick to respond and very thoughtful. Our every need was taken care of! I highly recommend them. Thank you for making our mother’s last days as comfortable as they could be.

Verified Google review
Renn or Carol Christensen

Renn or Carol Christensen

Caring staff from Hands of Hope took great care of my dad the past 2 years. They monitored his health and texted me weekly about his current situation. The social worker visited regularly and enjoyed looking at dad's photos and hearing his stories.

Verified Google review
Dana Jones

Dana Jones

I am so disappointed in the care that our loved one received from this facility. Their lack of concern for our loved ones mental state and pain level was appalling. I'm so sad that he had to suffer for so long before help was given. His death experience was the furthest thing from peaceful, and the nurses fear of our loved one becoming "addicted" to the medications provided, was the most horrible thing to say to family watching their loved ones last few hours. You should all be ashamed.

Verified Google review
Linda Radford

Linda Radford

Hands of Hope gave our Dad impeccable in home and hospice care for three months. They were organized and came as scheduled. The nurses and CNAs treat Dad with the upmost respect, and gave him quality care. They filled his medication, took care of his cleanliness needs, supported us in difficult circumstances, and showed kindness and compassion as we navigated tough choices. Whenever we called the office with needs, Hands of Hope personnel were professional, helpful and quick to find solutions or fill orders for equipment. They became our extended family as we bonded with these dear women. Our family will be forever grateful.

Verified Google review
Stephanie Silva

Stephanie Silva

I absolutely love this home health agency. Everyone here is amazing!! As a sole caregiver to my mother who has Multiple Sclerosis, the nurses, social worker, owner, office manager and staff here make my job much easier. If it was not for them I don't know what I'd do. They go absolutely above and beyond what their job requires. Everyone here is very professional, compassionate, courteously, respectful and prompt!! I have never had to worry with them. They always make sure my mother is well cared for and has everything she needs. They have also taken care of my 90 year old father in law after a bad fall. This agency was so amazing taking care of him that he is 100% back to where he was before his fall. The physical therapy and occupational therapy were absolutely amazing with him!! I am so thankful to everyone here. I would highly recommend Hands of Hope Home Health and Hospice to anyone in need of care. This is the place to go to!!!!

Verified Google review

Reviews from Google Places for MISSION HOME HEALTH OF IDAHO FALLS. These are real experiences shared by families and patients.