ST LUKES HOME CARE AND HOSPICE

meridian, IDMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Location & Directions

Address

3330 E LOUISE DR SUITE 400

MERIDIAN, ID

Service Area

This agency serves patients in MERIDIAN and surrounding areas in ID.

Patient Satisfaction

5/5
Would Recommend:85%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.26% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
90%
Completed Surveys
356
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate66.5%
Improvement in Walking/Mobility84.3%
Improvement in Bathing88.5%
Improvement in Managing Medications79.9%
Improvement in Getting In/Out of Bed86.9%
Improvement in Breathing88.9%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury2.3%

Lower is better

Discharge Function Score79.6%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient89.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
3 reviews
Natasha Lee

Natasha Lee

St. Luke's Home Health has been excellent in the past. However, this last time my Mom had with them was scattered in regards to scheduling, adequate follow-up from social work, and it just was not as good. My Mom's preferences for shower assistance were ignored. Social work really did not do what they said they would. Dietary guidance was demonstrated and we were told the book would be provided but it never was. The providers tried to pressure Mom to allow 3 different providers to come in one day which is tiring for someone who is ill. They did not appear to attempt to look at the patient's schedule. Please improve these areas as I elected to switch agencies for my Mom so she gets better care. The patient and what they need/prefer is what truly matters. It is not about the staff's preferences. You've been a good agency. Don't let that go!!!

Verified Google review
Linda Norgren

Linda Norgren

We have been using the St. Luke's Home Health service for my husband's medical needs and these people are incredible! They are extremely helpful, professional and you can get help from them 24/7. This company is A+.

Verified Google review
Gina Mccluskey

Gina Mccluskey

I want to thank the st Luke’s home health you guys are the best home health company and have been so good to my mom who was diagnosed with als in November you have taken such good care of her and everyone has been so sweet ,kind and thoughtful and feels like family we want to thank you all jeenifer,Jessica, Adam, chonne,Morgan , hopefully we didn’t leave anyone out you all have been so amazing you have made my mom feel good about her disease best home health ever we brag about you all to everyone and highly recommend you guys for family or friends love you guys your all so much appreciated McCluskey Family

Verified Google review

Reviews from Google Places for ST LUKES HOME CARE AND HOSPICE. These are real experiences shared by families and patients.