CENTER OF ILLINOIS HOME HEALTHCARE, INC

arlington heights, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

855 E GOLF ROAD, STE 2147

ARLINGTON HEIGHTS, IL

Service Area

This agency serves patients in ARLINGTON HEIGHTS and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.33% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
85%
Team Communicated Well
87%
Discussed Medicines & Safety
82%
Completed Surveys
116
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate56.1%
Improvement in Walking/Mobility90.2%
Improvement in Bathing89.9%
Improvement in Managing Medications91.5%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury2.3%

Lower is better

Discharge Function Score58.5%
Health Info Transfer to Provider93.8%
Health Info Transfer to Patient90.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
10 reviews
Jeffrey Buschen

Jeffrey Buschen

Center of Illinois Home Healthcare should not be in business. I had a shoulder replacement and was only supposed to do one exercise that was in my doctor's orders. My therapist did not follow instructions and did exercises to me which damaged my shoulder and gave me a large hematoma. I ended up having 2 more surgeries and now I'm on antibiotics for life. The organization and or therapist covered up the exercises she did with me. I ended up with a lot of out of pocket money and need to worry about taking 500mg of antibiotics daily for life. They should not be in business and I recommend to stay away

Verified Google review
Darron Damasius

Darron Damasius

We have been so happy with Center of Illinois. Working with them for the past 3 years, they have always been there for us. Professional staff that are willing to go the extra mile to help. Highly recommend.

Verified Google review
Leticia Pedraza

Leticia Pedraza

The entire staff was very patient with our elderly mother and extremely knowledgeable. They had her up and walking in no time. The therapists were extremely professional and challenged her every day. They were definitely a key reason she recovered so quickly.

Verified Google review
Matthew Dunn

Matthew Dunn

The staff is so unbelievably responsive and compassionate. Their reported outcomes under Medicare guidelines are the highest in the industry. If you live in or near Arlington Heights this is the BEST provider, period.

Verified Google review
Roxy Ekstrom

Roxy Ekstrom

I have used Center of Illinois Home Health several times over the last 2 1/2 years. I have found their nurses and therapists to be very knowledgeable and thorough in their approach to patient care. They try to schedule me with the same PT, OT and nurses each time I need them, even when there ha been a long break between sessions. Partnership between the patient and therapists or nurses is encouraged. While I don't look forward to needing home health care, I do look forward to working with "my therapists and nurses".

Verified Google review

Reviews from Google Places for CENTER OF ILLINOIS HOME HEALTHCARE, INC. These are real experiences shared by families and patients.