CENTERWELL HOME HEALTH II

buffalo grove, ILMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Location & Directions

Address

135 N ARLINGTON HEIGHTS ROAD, SUITE 104

BUFFALO GROVE, IL

Service Area

This agency serves patients in BUFFALO GROVE and surrounding areas in IL.

Patient Satisfaction

3/5
Would Recommend:68%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.4% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
86%
Team Communicated Well
80%
Discussed Medicines & Safety
78%
Completed Surveys
371
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate89.0%
Improvement in Walking/Mobility93.5%
Improvement in Bathing94.8%
Improvement in Managing Medications95.7%
Improvement in Getting In/Out of Bed93.9%
Improvement in Breathing92.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score73.4%
Health Info Transfer to Provider86.8%
Health Info Transfer to Patient85.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
19 reviews
L. Mays

L. Mays

I want to thank the nursing team that visited me after my hospital stay. My physical therapy nurse and regular health nurse were really nice to me. They answered questions that I had and took their time in helping me. Again, thank you for the medical service that was provided to me.

Verified Google review
Jan Howes

Jan Howes

We had expert care by the occupational therapists and great care by physical therapists. Centerwell was available and helpful when we called and had questions. We would recommend them.

Verified Google review
Kathy L

Kathy L

The Nurse & Physical Therapist have been wonderful. The nurse has been an interracial part of my health by calling Doctors if there is something wrong. The physical therapist has helped me walk better with my walker and has helped me get stronger! Thank you CenterWell Home Health

Verified Google review
C Thompson

C Thompson

The service from Centerwell was great. The Therapists calls the day before to verify if we were in agreement with the date and time of service. They were always prompt. They treated my mother like she was family. They were very kind and supportive. My mother felt well cared for. Yolanda and Bob were just wonderful. I would highly recommend Cenwell to friends and fsmily

Verified Google review
Laura Di

Laura Di

PT, OT, SLP, home nurse, and aide were ordered. PT very good. Swauvic excellent. Some sessions were a bit short time wise but he is very good and professional. OT not helpful at all and only came 3 times then stopped despite orders. SLP never came and after 1 month I called to ask if they were coming. Home RN came several times for wound care but did not assess patient fully, then despite open wound signed off. 2 weeks later wound bleeding excessively I had to call centerwell urgently and they sent a RN who didn’t seem to know how to apply a pressure dressing and did not have any of the needed supplies. Aide never came. Initially Centerwell seemed good but lack of services became apparent.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH II. These are real experiences shared by families and patients.