HOME CARE EXPERTS

burr ridge, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

15W700 N. FRONTAGE RD, STE 136

BURR RIDGE, IL

Service Area

This agency serves patients in BURR RIDGE and surrounding areas in IL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.26% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
77%
Completed Surveys
415
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate87.1%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing94.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score90.6%
Health Info Transfer to Provider98.4%
Health Info Transfer to Patient96.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
7 reviews
Judy Jones

Judy Jones

My husband got great assistance through Home Care Experts. Hala, nurse and case manager, went out of her way to accommodate us by ordering wound care products and dressings. She was attentive and offered suggestions. Tania, physical therapist, helped get my husband from wheelchair bound, to using a walker, then to a cane. Hopefully, he will be walking assistant free in a short time. Both of these angels were also on time, giving there full attention on their commitment to the patient. I would suggest this home health agency and would like both Hala and Tania to be recognized throughout the organization.

Verified Google review
Ralph Garner

Ralph Garner

i had hop surgery when hom the physical therapist would show up for only ten minutes and sometimes not even show up he was horrible pt is very important i believe it set me back i don’t know how they got a good rating they are bad

Verified Google review
Dick Perez

Dick Perez

I wonder how they are experts of anything when they almost hit you because they’re not paying attention!!!!! Swerved into my lane honked and still could’ve taken out my fender because she wasn’t laying no mind to her surroundings.

Verified Google review
Katrina White

Katrina White

This company dropped my mother with no notice. Made the statement that she needs more care than we can offer. We'll if this is true at least notify her or her family. What is it that you wanna come out and do NO WORK AT All.

Verified Google review
Eli Batt

Eli Batt

Home Care Experts provided amazing care for one of my loved ones. They went above and beyond.

Verified Google review

Reviews from Google Places for HOME CARE EXPERTS. These are real experiences shared by families and patients.