ALPHA HOME HEALTH, INC

chicago, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

6225 NORTH MILWAUKEE AVE

CHICAGO, IL

Service Area

This agency serves patients in CHICAGO and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

82% timely care start

Care started promptly after referral

Better than average

47% improved in mobility

Based on patient outcomes

47% improved in mobility

Based on patient outcomes

45% improved in bathing

Based on patient outcomes

47% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
58%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
86%
Team Communicated Well
81%
Discussed Medicines & Safety
94%
Completed Surveys
9
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.7%
Flu Vaccination Rate36.8%
Improvement in Walking/Mobility47.3%
Improvement in Bathing44.8%
Improvement in Managing Medications47.3%
Improvement in Getting In/Out of Bed39.8%
Improvement in Breathing48.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score30.9%
Health Info Transfer to Provider41.7%
Health Info Transfer to Patient94.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
shirley king

shirley king

The setup was easy from the insurance company. This company is very unprofessional. The client did not get taken care of as promised. The nurse showed up with no supplies. he told the patient she is suppose to have supplies for a wound irrigation and packing. then he no showed without a call, our patient had to call them 4 times to see if the nurse was going to still come after 6 hours of waiting. the office said he had a family emergency, but no one informed the patient. I suggest asking the insurance company for other options before using Alpha home health services.

Verified Google review
Andrei Ursu

Andrei Ursu

Alpha was short of nurses and couldn't schedule a nurse for over a week. We complained by phone and eventually they sent a nurse who said my mother (93) needed physical therapy. Yet Alpha's owner (Elizabeth) informed me on the same day that my mother would not receive physical therapy because "she had already" (which was not true - she didn't have any therapy for the last month), and "she didn't improve" - which again was false: mother had had physical therapy in the nursing home until a month ago, and she responded VERY WELL, according to the NH report.

Verified Google review
Connie Shannon

Connie Shannon

No written review provided

Verified Google review

Reviews from Google Places for ALPHA HOME HEALTH, INC. These are real experiences shared by families and patients.