ASTER HOME HEALTH SERVICES, LLC

chicago, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

3500 W PETERSON AVENUE SUITE 201

CHICAGO, IL

Service Area

This agency serves patients in CHICAGO and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:95%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.19% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
95%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
77%
Completed Surveys
61
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate64.7%
Improvement in Walking/Mobility95.8%
Improvement in Bathing100.0%
Improvement in Managing Medications94.2%
Improvement in Getting In/Out of Bed96.8%
Improvement in Breathing96.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score59.0%
Health Info Transfer to Provider89.3%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Carey Lions

Carey Lions

Ive had a great experience with the staff at Aster Home Health Services. They've done an exceptional job with my care and I definitely recommend them for home health services.

Verified Google review
Lupe Hernandez

Lupe Hernandez

At 82 years old my father suffered a fall and injures resulting in a T11 vertebra fracture and laminectomy. He has had a long journey of medical attention, rehab and physical therapy at home. Omar was my father’s home health nurse. He was wonderful and is always available for any questions or concerns that have come up. Omar speaks English and Spanish which made it easier for my father to ask questions in Spanish because he doesn’t speak English. His therapist Ivana was a blessing to him and our family. She is very punctual! Always has a positive attitude toward my fathers limited life style and goes above and beyond to get him going and moving. She has a natural gift to encourage people to move even when their movement is limited and difficult due to age and injuries. Thank you Aster Home Health for providing excellent clinicians to service my beloved father.

Verified Google review
Mira Shariff

Mira Shariff

I am so pleased with the services Aster home health provided to my parents. The staff is humble, nurses and therapy service were excellent. My mom feels so much better with her shoulder pain that she has been complaining for years. Thankyou for making the process very comfortable.

Verified Google review
umaizah khan

umaizah khan

Angels work at Aster Home Health Care! My mom had been going through very severe back pain for more than a year and had numerous visits to the ER. Upon discussing with PCP, he recommended us for Aster Home Health Care. From Aster Home Health Care we got visited by the sweetest personals on earth RN Rodi, PT Patrica and PTA Elena. They were able to establish a good rapport with my mom, within weeks we got gratifying results and her pain started to get better. They have been very thorough, detail oriented and easily accessible at times when we needed to contact them. I highly recommend Aster Home Health as they have made a significant deviation in my mom's quality of health. Aster Home Health is CHAP accredited and has a 5 star rating with Medicare. Thank you for being there for my mom when we needed the most.

Verified Google review
jacqueline MC clendon

jacqueline MC clendon

Staff exceptionally unprofessional. Director of nursing discharged my mom without consulting with family leaving patient at risk and compromising her health. Extremely unconcerned with patients well being. Nurse visits never diagnosed developing pressure wound only for visiting doctor ro come and have my mom immediately hospitalized for a stage 4 wound. Absolutely no wound care skills. Getting wound care supplies was extremely difficult. Mom was released from hospital with care instructions given to Aster specifying wound care regimen. Agency never complied with that order. There were times I'd receive a package containing supplies for one day only. It was a nightmare. All in all I would highly NOT recommend this agency to care for anyone you love.

Verified Google review

Reviews from Google Places for ASTER HOME HEALTH SERVICES, LLC. These are real experiences shared by families and patients.