CHOICE HOME HEALTH SERVICES, INC

chicago, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Years in Operation

19

Location & Directions

Address

5765 N. LINCOLN AVE, STE 21

CHICAGO, IL

Service Area

This agency serves patients in CHICAGO and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

4.58% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
96%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
88%
Team Communicated Well
83%
Discussed Medicines & Safety
74%
Completed Surveys
16
8% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.7%
Flu Vaccination Rate76.0%
Improvement in Walking/Mobility95.1%
Improvement in Bathing88.3%
Improvement in Managing Medications71.2%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing83.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury4.6%

Lower is better

Discharge Function Score71.1%
Health Info Transfer to Provider92.5%
Health Info Transfer to Patient96.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
Janet Bryant

Janet Bryant

I am so grateful to Choice Home Health Services. My very elderly mother was gravely sick with a multitude of problems. The wound care nurse, Sarah Choi, was organized and dedicated to Mom's care. She came up with creative and clever solutions to seemingly insurmountable wound and related problems. Sarah is also compassionate. When this daughter was exhausted and overwhelmed, paralyzed from caregiving and experiencing decision-making fatigue to the point of not even being able to make a phone call, Sarah saw this, took control, and made the call herself. I will never forget her for that and the many other caring activities she did for my Mom. Sarah is also well versed in drug interactions, and this knowledge was extremely helpful. PT Mei and OT Howard, too, never gave up on my mom. Other PTs and OTs would not come because they thought mom was a lost cause. They were wrong. Mei and Howard were smarter. PT and OT actually helped a lot. And Mom enjoyed it. In the 20 years that I took care of both my mother and father and the numerous home health agencies that were assigned to them, no other home health agency comes close to the care my mom received from Choice Home Health Services. Thank you again to Choice Home Health Services.

Verified Google review
Annie Lee

Annie Lee

Choice Home Health Services provides excellent care and services for my elderly friend who is 93 years old. They are quick to respond whenever I called them to request PT for my friend who cannot walk well. The physical therapist they send is very caring and patient. The RN is excellent in wound care and has taken care of my friend when she suffered an open wound on her ankle after bumping into the car door. I will be requesting their services again for PT since my friend suffered a hairline fracture in her ankle after falling 6 weeks ago. I know and trust Choice Home Health Services to provide quality care for my dear elderly friend.

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Pat Straky

Pat Straky

Choice home health sent us caring and compassionate staff to work with our father. It was a relief to know we had someone available to help us through a tough time!

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Angela Fitch

Angela Fitch

Choice Home Health was contacted to take care of my mom after her hospitalization. My mom was contacted by the RN and PT right away. My mom also had a wound on her leg and the home health RN is certified in wound care! She told my mom which product to use-it not only manages the drainage but has an antibacterial built into the dressing. My mom loves the PT who is very wise and mindful of my mom's needs and gives her a good workout to help her regain what she lost while hospitalized. The RN faithfully comes and thoroughly assesses my mom making sure her care and progress are on track. They communicate everything to my mom's doctor as well. I live over 3 hours away and cannot be there so having Choice Home Health visit my mom is the next best thing. Thank you for your excellent care!

Verified Google review
Jenny Cook

Jenny Cook

I'm so grateful for Sarah who took excellent care of my dad after his shoulder fracture. I highly recommend Choice Home Health Services. They provided comprehensive home care when we needed it.

Verified Google review

Reviews from Google Places for CHOICE HOME HEALTH SERVICES, INC. These are real experiences shared by families and patients.