COMFORT CARE LLC

chicago, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Website

Not Available

Years in Operation

14

Location & Directions

Address

8527 S. STONEY ISLAND AVE.

CHICAGO, IL

Service Area

This agency serves patients in CHICAGO and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care63.0%
Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider25.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
10 reviews
Chrystal Caruthers

Chrystal Caruthers

I'm not sure how this agency received such a high ranking, our experience has not been stellar. Comfort Care was selected to provide skilled nursing for my mom. The CNA, Lenora, showed up maybe three times in the two months of authorized coverage. And in this few visits, she never recorded blood pressure, gave medication, or performed any other skilled nursing duties, but she would sit and chat. I'll also mention that none of these employees have professional telephone etiquette. They call and give keywords, no full sentences. You have to pry information out of them. I plan to switch agencies.

Verified Google review
Wesly Johnson

Wesly Johnson

The home healthcare nurses are great the service is exceptional they helped me through my recovery I would recommend them to everybody who needs help recovering from wounds or just help in general

Verified Google review
DMar Well

DMar Well

The wound care services at Comfort Care are Awesome. The nurse took really good care of our loved one!

Verified Google review
Chiquita Haymond

Chiquita Haymond

Their nurses were always on time, they helped explained everything during my grandfather's open enrollment. Thanks again Comfort Care!!

Verified Google review
Olga Gelacio

Olga Gelacio

This is the BEST! home care agency that i have dealt with. The staff is very friendly and helpful. The nurse is very professional answered all of my questions and did an excellent job with my parents. She takes her time with my parents, she does not just take vital signs and leaves. She's very supportive just like the previous nurse my parents had from this same agency. The Physical therapist actually works my parents he does effective exercises with both of them and i can see the improvement. I've had a good experience with this agency. They go beyond the call of duty.

Verified Google review

Reviews from Google Places for COMFORT CARE LLC. These are real experiences shared by families and patients.