NE HEALTHCARE SERVICES, INC

chicago, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

4131 W BELMONT AVE, STE D

CHICAGO, IL

Service Area

This agency serves patients in CHICAGO and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

54% improved in mobility

Based on patient outcomes

54% improved in mobility

Based on patient outcomes

44% improved in bathing

Based on patient outcomes

65% improved managing meds

Based on patient outcomes

56% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care57.1%
Flu Vaccination Rate14.5%
Improvement in Walking/Mobility53.9%
Improvement in Bathing43.8%
Improvement in Managing Medications65.5%
Improvement in Getting In/Out of Bed41.3%
Improvement in Breathing55.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score29.5%
Health Info Transfer to Provider14.3%
Health Info Transfer to Patient73.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
26 reviews
Rosie

Rosie

Don’t bother trying to work here. I wasted my time going through all of the proper training just for the to tell me I couldn’t work for them due to health restrictions that have never kept me taking care of anyone.

Verified Google review
ALPHA & OMEGA FIRE REINALDO RAMOS

ALPHA & OMEGA FIRE REINALDO RAMOS

The Director of operations real professional I highly recommend this agency for the effectiveness and efficiency and most of all their compassion. Compassion is a calling not just a job.

Verified Google review
Troynetta

Troynetta

My complaint is about Ms. Smith and Elaine. Elaine was my home care aide. She never had me sign off on any of her time sheets. She took off whenever she chose without notice. She claimed to have had several mammograms within the last few months. She hasn't been to work and did a no-call no-show. Ms. Smith is rude, unprofessional, incompetent, and disrespectful. I don't know how she still has a job. She talks down to people. She continued sending my father who is suffering from short-term memory loss a home care aide who stole from him, Rita Flynn. I wouldn't recommend this company to anyone. I am displeased with the service that my dad received. I wouldn't refer anyone to this company.

Verified Google review
Melanie Hall

Melanie Hall

ABSOLUTELY HORRIBLE! Debra Smith is an “ supervisor”, please. She’s unprofessional and incompetence. I asked several for caregivers WILLING to help with my bed ridden with grandmother. All of them were lazy women. Couldn’t even treat my grandma like their own. NEVER agree to have Latricia aka Tricey become your caregiver. She’s probably the laziest, rudest one. She only sits on her phone and barely wanted to work.

Verified Google review
Ana Alvarez

Ana Alvarez

The home care services from ASI have been wonderful! I cannot express the family’s gratitude in helping out with the care my mother in law so desperately needed. It began almost 2 years ago when she had a terrible fall that left her with a sling for a badly bruised left arm, a splinter on her right hand for a sprained thumb, a couple of bruised ribs and walking with the help of a cane. Before her release from the hospital a social worker recommended this service. Initially my mother in law was a bit apprehensive about having a stranger inside her home. Enough that she insisted the only way she would accept the care she (we) desperately needed was if I became certified as her Home Care Aide. After 6 months of taking care of her under the Home Care Aide capacity, I had to regretfully stop due to my increasingly busy work schedule. ASI sent her my replacement after approximately a 2 month period because she was so adamant about not having a stranger inside her home. Soon she realized how much she needed the help. After the first few days of having Maria helping her she no longer was weary of getting at home help from a perfect stranger. She now insists on Maria coming over and just relaxing with her. She says “Maria works too hard”. Thank you ASI and thank you Maria for helping in keeping my mother in law happy and in good spirits.

Verified Google review

Reviews from Google Places for NE HEALTHCARE SERVICES, INC. These are real experiences shared by families and patients.