BETTER CARE HOME HEALTH, INC

des plaines, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

2340 S RIVER ROAD SUITE 114

DES PLAINES, IL

Service Area

This agency serves patients in DES PLAINES and surrounding areas in IL.

Patient Satisfaction

2/5
Would Recommend:69%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.19% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
84%
Team Communicated Well
79%
Discussed Medicines & Safety
74%
Completed Surveys
152
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.1%
Flu Vaccination Rate72.7%
Improvement in Walking/Mobility96.0%
Improvement in Bathing98.5%
Improvement in Managing Medications97.6%
Improvement in Getting In/Out of Bed94.1%
Improvement in Breathing96.6%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score69.3%
Health Info Transfer to Provider92.6%
Health Info Transfer to Patient92.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
15 reviews
Hilda Espinal

Hilda Espinal

When it comes to Physical and Occupational Therapy Coordination, this place couldn’t be worst. Prepare to not get your doctor ordered services for months and when you, often get stood up filled with no shows and fewer than agreed visit so you’ll experience set backs. The staff coordinating this is unresponsive and once you get a hold off them it’s a pointing finger game. Expect to be the middle person and case manager without power. Stay away.

Verified Google review
Miriam B. Miller

Miriam B. Miller

Better Care Home Health is outstanding! Their team is timely, kind, professional, knowledgeable, trusting and friendly. They cared for my mom several times in the last year and provided stellar care. We are blessed to have them.

Verified Google review
H

H

Highly recommend. After being in the hospital for 4 months we were nervous to go home but Better Care was great at communicating, getting the DMEs and medical supplies we needed and as there the moment my dad arrived and with the care of their skilled nurses he was able to recover. Great folks!

Verified Google review
Lynette Troha

Lynette Troha

Nurse Ivette U. so far exceeded my expectations of the at home attention I would receive upon release from 2 hospitals & a nursing home. First of all the professional weekly tracking of my medical vitals, activities of daily living, nutrition, pharmaceutical regimen, bodily functions were conducted with courtesy, consideration, confidentiality & respect. The regularity & promptness of visits including pre visit phone calls were so appreciated. Her positive manner and appropriate feedback to any questions gave me a sense of truly being understood & genuinely valued as a healing individual. Plus her pleasant, sincere demeanor & smile always brightened our visits.

Verified Google review
Zorigoo Tumurbaatar

Zorigoo Tumurbaatar

The staff were professional and nice. The nurse was very knowledgeable, thorough and pleasant. My grandpa had a stroke last year and we were given a few choices for home care agencies. We picked Better Care because it was located closer to my grandpa, and we are pleased with the care provided.

Verified Google review

Reviews from Google Places for BETTER CARE HOME HEALTH, INC. These are real experiences shared by families and patients.