DEVOTED HEALTHCARE, INC

des plaines, ILMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

2720 S RIVER RD, STE 4

DES PLAINES, IL

Service Area

This agency serves patients in DES PLAINES and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0.85% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
54%
Rated 9 or 10 (Excellent)
70%
Team Gave Professional Care
87%
Team Communicated Well
77%
Discussed Medicines & Safety
71%
Completed Surveys
36
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.6%
Flu Vaccination Rate39.0%
Improvement in Walking/Mobility77.9%
Improvement in Bathing88.0%
Improvement in Managing Medications77.5%
Improvement in Getting In/Out of Bed76.3%
Improvement in Breathing75.6%
Pressure Ulcer Rate1.7%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score45.4%
Health Info Transfer to Provider72.7%
Health Info Transfer to Patient93.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Abbey D

Abbey D

Spent an entire day looking for help with a kidney infection. They aren't interested in actually helping. And please be fore warned. Your medical card from devoted may state delta dental but they really don't. Also if required by a physician office test like vitamin D3 levels or hepatitis panels the provided charged $635.25 and I have just been informed devoted denied covering those test. I think I might be better off uninsured. Republican win!

Verified Google review
Edie Kanthack

Edie Kanthack

This is the best insurance I have ever had. Caring and so many advantages, just the best. I am truly impressed with all their services.

Verified Google review
Annette Evans

Annette Evans

I gave them a one only because zero was not available! My husband had a total knee replacement and his Dr. Had services lined up before the surgery.After 6 days of nurses, care coordinators and myself calling them we find out that they are not available for his care.Devoted health should be called undevoted, don't give a care health.🙁

Verified Google review

Reviews from Google Places for DEVOTED HEALTHCARE, INC. These are real experiences shared by families and patients.