DIRECT HOME HEALTHCARE, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2005
Key Information
Location & Directions
Service Area
This agency serves patients in DES PLAINES and surrounding areas in IL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.28% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
82% improved in bathing
Based on patient outcomes
76% improved managing meds
Based on patient outcomes
80% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Nneka Njoku
⭐️⭐️⭐️⭐️⭐️ Amazing company! The physical Therapists are kind, reliable, and professional.They treat their patients with respect and provide excellent home health care.They are highly recommended
sohail shaikeh
I highly recommend Direct Home Health! The skilled nursing services and care provided were outstanding. The office staff was always easy to contact and accommodating. The caregivers were exceptional—kind, respectful, and attentive to my aunt's needs during a challenging time. Truly a 5-star experience!
Shannan Swope
If could give zero stars I would! My mother WAS receiving care from this company until 2 different employees literally had my mom in tears! Worst home care agency in Chicago!!!!!!
John Gikas
We had PT and OT right at home. They worked with my schedule and were very courteous. Each therapist was helpful and understood my needs.
Jo Buscemi
I was referred to this company by Meadowbrook in Lagrange. I’m a dissatisfied. I had Covid I am recovering from Covid I was supposed to get physical therapy I did and now they’re telling me that I only get it once a week which is not gonna get me to where I need to be. Therefore I am not happy with this company whatsoever. I tried to contact my person what I’m gonna call a social worker, but her phone is broken. I’ve tried for days to get a hold of this individual left messages send text messages not knowing that her phone is broken. And I know I world is upside down because of Covid I understand that but in the healthcare facility environment the phone should be fixed as soon as possible. I called the rehab facility I was yet and they said that Direct home care could get me more therapy by giving me to another company I guess I don’t know but I’m not very pleased and I really don’t think I would be recommending this direct home health care anybody Plus I’m the one that’s always doing the calling to find out when the therapists are coming to my home. That’s not how it works years ago they would call a day ahead of time because I had them for my parents and tell me what time they were kind see them
Reviews from Google Places for DIRECT HOME HEALTHCARE, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov