LUXE HOME HEALTH

des plaines, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Website

luxehh.com

Years in Operation

14

Location & Directions

Address

2860 S RIVER ROAD

DES PLAINES, IL

Service Area

This agency serves patients in DES PLAINES and surrounding areas in IL.

Patient Satisfaction

2/5
Would Recommend:61%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.88% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
61%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
82%
Team Communicated Well
78%
Discussed Medicines & Safety
70%
Completed Surveys
217
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate64.7%
Improvement in Walking/Mobility83.7%
Improvement in Bathing90.5%
Improvement in Managing Medications83.8%
Improvement in Getting In/Out of Bed90.3%
Improvement in Breathing91.2%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score63.1%
Health Info Transfer to Provider75.8%
Health Info Transfer to Patient81.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
11 reviews
Earl Byrd

Earl Byrd

Stephanie is very good I appreciate her very much. She’s very concerned and does a good job.

Verified Google review
Ardis Brosted

Ardis Brosted

Stephanie worked as our wound care nurse for six months. Besides taking excellent care of mom, she was very compassionate, gentle and kind.

Verified Google review
Emilia Fugate

Emilia Fugate

Luxe home care is horrible care, were taking care of my wound, I got addition reinfected with their to care, I had to have surgery to have the infection drained. The nurse is there are incompetent

Verified Google review
Ang

Ang

The caregivers were punctual, kind, and knowledgeable, and they took the time to listen to our concerns. Communication was excellent and we always felt informed and supported. I would highly recommend them to anyone looking for reliable home health services.

Verified Google review
Stormie Lacey

Stormie Lacey

Working with Luxe Home Health has been great! Great communication from Maria D., the marketer for Luxe. She takes the time to get to know the clients and their families and builds a relationship with them. She's very communicative with the home health nurses and the clients for any questions about the home health visits. She will literally pull over on the side of the road just to read an email from me and her attention to detail is excellent! Definitely needed in healthcare. Luxe Home Health also provides great nursing care and home therapies for their clients and will also communicate with the clients' primary care doctor. Love them!

Verified Google review

Reviews from Google Places for LUXE HOME HEALTH. These are real experiences shared by families and patients.