NOVA HOME HEALTHCARE, INC

downers grove, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

6900 MAIN STREET, STE 161

DOWNERS GROVE, IL

Service Area

This agency serves patients in DOWNERS GROVE and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

1.47% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

71% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
90%
Team Communicated Well
94%
Discussed Medicines & Safety
99%
Completed Surveys
4
8% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate58.9%
Improvement in Walking/Mobility84.4%
Improvement in Bathing92.9%
Improvement in Managing Medications71.3%
Improvement in Getting In/Out of Bed71.2%
Improvement in Breathing74.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score39.3%
Health Info Transfer to Provider98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
Shaik Riaz

Shaik Riaz

No written review provided

Verified Google review
Pasha Q

Pasha Q

Excellent skilled services provider. Professional staff and always truthful in dealing.

Verified Google review
Grayce Walker

Grayce Walker

Be careful something fishy about this company. I keep receiving scam calls from this companies name. When I called and tried to tell someone she didn’t care and laughed. I told her I have received over 100 calls in a month from people possibly pretending to work for their company. The way she blew me off and then hung up on me seems weird to me. She didn’t care to transfer me to a department that could help me more or giving me an email. I hate that I have to change my number because of the non stop calls. Has anyone else had this problem?

Verified Google review
essa surti

essa surti

Excellent home services. Nurses are professional and caring. I would recommend to all. Thanks Nova

Verified Google review
Kenyata Weaver

Kenyata Weaver

WORST home health agency EVER. They are rude and unprofessional. They lie to nursing about your child and they won’t staff you correctly nor will they find replacement Nursing just BAD all the way around.

Verified Google review

Reviews from Google Places for NOVA HOME HEALTHCARE, INC. These are real experiences shared by families and patients.