ADVOCARE HOME SERVICES

elk grove village, ILMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Location & Directions

Address

800 BIESTERFIELD RD, ST 4010

ELK GROVE VILLAGE, IL

Service Area

This agency serves patients in ELK GROVE VILLAGE and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0.66% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.1%
Flu Vaccination Rate93.6%
Improvement in Walking/Mobility81.6%
Improvement in Bathing83.5%
Improvement in Managing Medications83.6%
Improvement in Getting In/Out of Bed80.1%
Improvement in Breathing87.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score56.2%
Health Info Transfer to Provider99.0%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Guillermo Arauz

Guillermo Arauz

Disappointed with punctuality. The therapist Ramos has a terrible attitude and acts like he is doing us a favor. He NEVER shows up on time and never has the courtesy to call and say I'm running late and always has some BOGUS excuse. Terrible!!! I only wish I could give ZERO stars. To think medicare pays for this...

Verified Google review
Erin Richter

Erin Richter

Up until this day, my fiancée and I have had no problem with this service. Today we had her first visit with a nurse from this company and honestly wish I could leave no stars. My fiancé is in recovery from an eating disorder and currently dealing with gastroperisis and is on a feeding tube. The nurse that came out continually said that she was being fed “too much” even though the doctor told her that the rate was correct. She also made inappropriate comments about her weight by saying “I was expecting a super skinny girl, we’re all bigger here” and then proceeded to hold up her pinky as reference. There should be plenty of notes in her chart for her ED diagnosis. It was completely unacceptable and rude for her to make any comments like this as a medical professional to anyone, let alone someone who has an ED.

Verified Google review
My American Dream

My American Dream

No written review provided

Verified Google review

Reviews from Google Places for ADVOCARE HOME SERVICES. These are real experiences shared by families and patients.