SPOON RIVER HOME HEALTH SERVICES

farmington, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

48 N EAST ST

FARMINGTON, IL

Service Area

This agency serves patients in FARMINGTON and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.04% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

77% improved in bathing

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

68% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
71%
Completed Surveys
186
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.3%
Flu Vaccination Rate71.3%
Improvement in Walking/Mobility75.5%
Improvement in Bathing77.3%
Improvement in Managing Medications67.7%
Improvement in Getting In/Out of Bed77.9%
Improvement in Breathing68.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score61.3%
Health Info Transfer to Provider57.0%
Health Info Transfer to Patient92.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
18 reviews
Layla Slater

Layla Slater

I highly recommend Spoon River Home Health! The care that their staff and healthcare workers give to their clients is unmatched. In a world where service seems to be lacking wherever you go, SRHH gets it right.

Verified Google review
Stacy Brooks

Stacy Brooks

Spoon River Home Health is made up of truly exceptional people. The staff is caring, compassionate, and deeply committed to their patients’ well-being. Beyond their professional dedication, SRHH is a strong supporter of the community, always showing up and giving back. They lead with heart, and it shows in everything they do!

Verified Google review
Megan Platt

Megan Platt

Wonderful family owned local business. This is a business that truly cares about their clients wellbeing! You are treated as family and both nurses and home service workers do an excellent job! I would recommend SRHH to all of my family and friends who are needing help for themselves or loved ones!

Verified Google review
Christopher swinFord

Christopher swinFord

I have been a spoon river client for around 10 years now. I'm not one to stay with a company unless I like them. But in this case I love my PA Jenny D. She take care of me. My condition has worsen over this time. When she goes on vacation they always have a replacement who is a cheerful person happy to help. I would recommend them to almost everyone, but I would also say, if your not happy with the PA you get, ask for a different one, they have quite a few and can send out a new person. You'll find someone who your comfortable with... At this point I don't know what I would do if I did not have Jenny D. In my life, these late couple years...

Verified Google review
Joanna Carroll

Joanna Carroll

This home health care provider was initially our loved one's preferred choice after a hospital stay. The first experience with their services was positive, prompting us to trust them again after a subsequent hospitalization. However, our second encounter turned into a NIGHTMARE. Following our loved one's return from the hospital , a nurse was scheduled to visit the next day. In the interim, our loved one had a fall with no injuries at home, leading us to seek advice from the nurse. Shockingly, this resulted in the provider abruptly terminating their services the next day without physically seeing or visiting him, leaving our loved one WITHOUT ANY CARE, including vital physical and occupational therapy. We are left deeply distressed, questioning the legality of Spoon River Home Health's actions. How can a quality home health care provider do this? How is this safe for the elderly that need their assistance? This abrupt termination placed our loved one in a terrible situation, lacking the essential support they urgently required. Regrettably, based on this distressing experience, we have resolved never to engage their services again! Based on our experience, I strongly urge you to consider our experience before entrusting your loved one in their care!

Verified Google review

Reviews from Google Places for SPOON RIVER HOME HEALTH SERVICES. These are real experiences shared by families and patients.