CLAY HOME HEALTH SERVICES

flora, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1967

Key Information

Years in Operation

59

Location & Directions

Address

601 EAST TWELFTH STREET

FLORA, IL

Service Area

This agency serves patients in FLORA and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:91%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.29% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
82%
Completed Surveys
94
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.8%
Flu Vaccination Rate45.4%
Improvement in Walking/Mobility85.0%
Improvement in Bathing85.0%
Improvement in Managing Medications67.9%
Improvement in Getting In/Out of Bed84.6%
Improvement in Breathing76.4%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score84.6%
Health Info Transfer to Provider40.9%
Health Info Transfer to Patient95.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
14 reviews
Lisa Durham

Lisa Durham

Not worth the games and harassment. Unprofessional management

Verified Google review
Theresa Rogers

Theresa Rogers

Very friendly and helpful, really like the health dept.

Verified Google review
Jason Henry

Jason Henry

Have been here twice for vaccinations now and the staff have been super friendly and helpful. (They even offered some extra support for my needle-phobia and made sure I didn't pass out afterwards. 😂😁👍)

Verified Google review
Courtney Davis

Courtney Davis

They have always been easy to work with and great with my kids.

Verified Google review
Andrea Skewes

Andrea Skewes

They provide so many services for all ages. This place is a great asset to the community.

Verified Google review

Reviews from Google Places for CLAY HOME HEALTH SERVICES. These are real experiences shared by families and patients.