24 HOUR CARE, LLC

galena, ILMedicare Certified

+ Share Your ExperienceShare

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Phone

(815) 777-2424

Website

Not Available

Years in Operation

Location & Directions

Address

202 SUMMIT ST, STE 1B

GALENA, IL

Google Maps Waze

Service Area

This agency serves patients in GALENA and surrounding areas in IL.

Patient Satisfaction

4/5

Would Recommend:84%

Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.31% falls with injury

Low rate of falls with injury

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend

84%

Rated 9 or 10 (Excellent)

89%

Team Gave Professional Care

90%

Team Communicated Well

86%

Discussed Medicines & Safety

89%

Completed Surveys

118

47% response rate

About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.1%

Flu Vaccination Rate72.1%

Improvement in Walking/Mobility76.9%

Improvement in Bathing83.0%

Improvement in Managing Medications77.5%

Improvement in Getting In/Out of Bed84.1%

Improvement in Breathing41.6%

Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score69.3%

Health Info Transfer to Provider91.1%

Health Info Transfer to Patient100.0%

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

No reviews yet

This home-health-agency doesn't have any reviews on Google yet. Be the first to share your experience and help other families make informed decisions.

Write a Review

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

• Admission process and requirements
• Insurance coverage and costs
• Available services and care locations
• Staff qualifications and experience

Medicare Certified

This agency is Medicare certified. Most services are covered 100% by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the agency for coordination of care.

Key Information

Phone

(815) 777-2424

Website

Not Available

Years in Operation

Official Medicare Data

All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).

View on Medicare.gov