HOME HLTH SVCS OF HAMMOND HENRY HOSP

geneseo, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1986

Key Information

Location & Directions

Address

534 N CENTER ST

GENESEO, IL

Service Area

This agency serves patients in GENESEO and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:95%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.92% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
95%
Team Gave Professional Care
93%
Team Communicated Well
85%
Discussed Medicines & Safety
79%
Completed Surveys
162
47% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.5%
Flu Vaccination Rate39.6%
Improvement in Walking/Mobility77.9%
Improvement in Bathing90.3%
Improvement in Managing Medications79.8%
Improvement in Getting In/Out of Bed77.5%
Improvement in Breathing98.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score77.3%
Health Info Transfer to Provider90.6%
Health Info Transfer to Patient94.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
3 reviews
T

T

Eh, kinda feel like some of the nursing staff oversteps their boundaries and breaks the code of ethics. My personal feelings are no one should be involved in personal matters and should just be doing cares only. Not texting outside of cares, not showing messages to the patient from another person while dropping off supplies, and a bit more. Like, that's a bit extreme and it makes me uncomfortable to where I feel like I can't say anything to the company because that causes problems for me since they live in the same town and know the same people/text each other. It has the patient acting negative towards me now when they leave and puts me a in a bad position when trying to do cares for the same patient. I can't talk to the nurse about the issue or what it is doing because she only stops when I am not there or am going to be doing something else and I can't trust that if I text, it's not going to be relayed back to the patient because said patient is saying the nurse is showing them messages from prior. I don't know what to do but like I said, very uncomfortable position to be in.

Verified Google review
K1042010

K1042010

Everyone in this office are the most friendliest most caring set of nursing care I have ever expierenced! The care here is amazing! I’m so glad I call this my doctors office!! I am now transferring my children here. This place is amazing!!

Verified Google review
Michele Carey

Michele Carey

Love my girls there!

Verified Google review

Reviews from Google Places for HOME HLTH SVCS OF HAMMOND HENRY HOSP. These are real experiences shared by families and patients.