RESIDENTIAL HOME HEALTH OF SOUTHERN ILLINOIS
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1966
Key Information
Location & Directions
Service Area
This agency serves patients in GLEN CARBON and surrounding areas in IL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.98% falls with injury
Low rate of falls with injury
95% improved in mobility
Based on patient outcomes
95% improved in mobility
Based on patient outcomes
95% improved in bathing
Based on patient outcomes
97% improved managing meds
Based on patient outcomes
93% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Gail t
Have been the best Home Health skilled care my dad has worked with. Our experience has been since 2017 in the Springfield area, with the last 20 months being cared for by Residential. Brian has been his PT the entire time, when needed. That consistency is very healthy and not industry norm. All of the Therapists, Nurses have been very caring.
Melissa Gordon
This hospice care team has not given the care I expected nor have seen from other hospice providers. We have ran out of meds, never get the supplies in a timely manner. The nurse doesn’t come and visit as she should. Usually in and out within 10-15 min. Just seem as if they do not care
Jen Simmons
Jennifer was so caring and awesome with my mom. Was very gentle. Did a great job at cleaning her from head to toe! Joetta is staying right on top of my moms pain management.Very caring! I appreciate you both!
Angel Church
This is the worst home health care company we've ever seen The nurse lies through her to to us and her office. Very vendictive. Tells us we cant get certain basic supplies, lies about patients condition. Does not respond to calls, horrible. Our friends are about to respond with the same info. What is wrong with this home health office in Glen Carbon il We're going to the nurses board and HHS to report the ugliness/harm you do What has happened to first do no harm. Contacting medical boards/licensing and others regarding lack of service, respect, care
Cheryl
I must tell you that I had to make the decision on which company to use and I just thought Celtic Care would be good cause dad was from Carlinville Illinois. I must tell you that they were so helpful and they answered all our questions. This is a very scary thing and I must tell you that I felt I had my own private nurse walk hand in hand with us. I want to give hugh shoutout to Renee dads RN, Shelby dads bath aid, Glenn dads chaplain, Genny the social services worker, and a VERY VERY VERY BIG shout out to VICKI. I can never thank you enough for all you done for us. You were my lifeline through this very difficult time. I would highly recommend this company to anyone. My dad loved these ladies. Oh yeah cant forget Jennifer who done paperwork. Ladies you hold a special place in our hearts and can never thank you enough for all yous done. THANK YOU VERY MUCH. MAY GOD BLESS YOU
Reviews from Google Places for RESIDENTIAL HOME HEALTH OF SOUTHERN ILLINOIS. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(800) 642-6099Years in Operation
60
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov