PALOS COMMUNITY HOSPITAL HOME HEALTH CARE

lemont, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1987

Key Information

Location & Directions

Address

15295 E. 127TH ST.

LEMONT, IL

Service Area

This agency serves patients in LEMONT and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.85% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
87%
Completed Surveys
144
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate73.5%
Improvement in Walking/Mobility94.3%
Improvement in Bathing96.3%
Improvement in Managing Medications92.0%
Improvement in Getting In/Out of Bed93.5%
Improvement in Breathing97.2%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score90.1%
Health Info Transfer to Provider99.6%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
12 reviews
Grace Dube

Grace Dube

Best Homecare agency in the area. April Z RN is amazing and always there to lend a hand when needed. She is a very knowledgeable and exemplifies her skills. Thank you April and Palos Team!

Verified Google review
Deborah Terry

Deborah Terry

My husband is receiving palliative home health care and it's wonderful. Every team member who comes to our home is knowledgeable and compassionate. I'm an RN and I highly recommend Palos home health care.

Verified Google review
Basscaster

Basscaster

Nurse came for 3 weeks and saw brusing on Mom's arm.She is on Warafin (blood thinner) and bruises very easy.Her wrist was bruised, This could have been from me, therapist, bather or even nurses giving shots.?? Nurse did nothing for 2 weeks and then called Police for Abuse. Police didn't see any bruising, doctor at Hospital didn't see any bruising. No explanation or apologizes from staff. I could have lost Mom because of bad nursing skills. Do your research when hiring a nurse- good communication and make sure the nurse has some medical experience. If they were good- they might be working in medical building or hospital.. I would never recommend Palos...

Verified Google review
Laura Bennett

Laura Bennett

My mother recently passed while on Palos Hospice. I highly recommend finding a different hospice other than Palos. The final 6 days of my bedridden dieing mother's life, the assigned nurse never came to see my mother. She abandoned my mother and us during this most difficult, painful time. My mom did not deserve this in her final days. She was an incredible mother. Please, look for a different Hospice as we never felt comfort and support with my mom's R.N.

Verified Google review
Harriet Kubicz

Harriet Kubicz

Extremely relieved to have found this company. We had an awful experience with my elderly mother at another facility, begging for follow up, we received none. Once I reached out to Palos we had insurance & visits resolved and scheduled within a few hours, and nurses to the home with 24hrs.

Verified Google review

Reviews from Google Places for PALOS COMMUNITY HOSPITAL HOME HEALTH CARE. These are real experiences shared by families and patients.