RESIDENTIAL HOME HEALTH OF SOUTHERN ILLINOIS, LLC

marion, ILMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1978

Location & Directions

Address

104 AIRWAY DR, STE 1

MARION, IL

Service Area

This agency serves patients in MARION and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.09% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
87%
Discussed Medicines & Safety
89%
Completed Surveys
327
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate52.4%
Improvement in Walking/Mobility92.5%
Improvement in Bathing92.7%
Improvement in Managing Medications93.0%
Improvement in Getting In/Out of Bed91.3%
Improvement in Breathing90.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score74.7%
Health Info Transfer to Provider98.7%
Health Info Transfer to Patient94.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
7 reviews
Ray Mileur

Ray Mileur

Any issues we had concerning medications and care were quickly resolved in a timely professional manner.

Verified Google review
Richard Kearney

Richard Kearney

I have had excellent care from Debbie Coyle with Residencial Home Hospice, sure hope she will remain my Care Giver, from now on. She's knowledgeable and really cares for her Patients. I can't express my sincere gratitude for Serena and Debbie, they really put forth their best, to be sure their patients are comfortable and well taken care of.

Verified Google review
Richard kearney

Richard kearney

Very Friendly Well Educated Staff

Verified Google review
Mary O'Neal

Mary O'Neal

I just got off the phone with patient intake. I can not even begin to tell you the anxiety and anger I am feeling. My brother had part of his foot removed the first part of December and was re-admitted this past week and released after 2 more surgeries. This facility is in network, so just to make sure he was on the waiting list I called and they said No. I asked if I could call back to see if anyone has been released and she said No. she would not or could not give me any reason as to why. All she said was she had talked with her supervisor and they had determined not to accept him. Seriously when you have a patient that has been given instructions to strict instructions to stay off the foot, no weight, no pressure, but they refuse home health care. I am more then livid and disappointed for my brother.

Verified Google review
618 Greenleaf

618 Greenleaf

Back on Oct.3,2016 I was attacked by a pig. And suffered large damage to my right calf. After emergency surgery and a 4 day hospital stay I was sent home with a wound vac pump that had to be changed and the wound cleaned every 2 days. This is when I met the outstanding home home health care professionals from Celtic. My case manager was Tamara. If it was not for her and the other ladies that helped to make sure everything was going right I would have spent much longer healing. These excellent people always were professional, kind, and did their best to ease any discomfort and answer any questions I had. They even sent a nurse out after 8pm because I was having issues with the vac pump shutting down. I would recommend Celtic to anyone needing home health care of any type. I can not say enough to show my appreciation for the outstanding quality and caring Celtic shows.

Verified Google review

Reviews from Google Places for RESIDENTIAL HOME HEALTH OF SOUTHERN ILLINOIS, LLC. These are real experiences shared by families and patients.